Applications Support Engineer

Job details

Job deadline
26 April
Description

MTN Zambia is part of the MTN Group a multi-national telecommunications company with a footprint in 22 countries in Africa and the Middle East. It started its operations in Zambia in 2005 after acquiring the then Telecel. We are a global communications partner and we pride ourselves on being a world-class cellular network.

Responsibilities

  • Work with the team and to deliver data products and provide business insights through data analysis
  • Carry out customer analytics required for execution of offers
  • Ensure compliance of internal SLA between application team and business
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Support marketing sections and in the execution of data analyses
  • Carry out detailed data mining, reporting, and delivering market/trend analyses to the business
  • Extract data from various applications and systems, manipulates and explores data, produce analyses using Microsoft Access, Excel, SAS/SQL
  • Independently research, organise and analyse technical information and prepare reports & recommendations

Qualifications

  • Bachelor’s Degree B Sc. or Business qualification or equivalent
  • Two years experience of Data Mining, SQL
  • Two years experience in a similar management position, in dynamic and fast-moving industries
  • Advanced knowledge of Excel
  • Data Analysis
  • Troubleshooting, analytical, logical, critical thinking and problem solving abilities

How to apply
Send your letter and CVs, in a single document the undersigned:

For more information

Call
+260 211 257732
To apply for this job email
mtn@mtnzambia.co.zm
MTN Zambia (Rhodes Park, Lusaka)

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