VAS Engineer

Job details

Job deadline
21 April
Description

Airtel is the number ONE service provider covering every district in Zambia and offering the widest range of tariffs & Value Added Services on the market suiting all our subscribers. The VAS performance Engineer for Airtel Zambia is responsible for the end to end quality, reporting, partner management and ensuring continuous performance of overall Network Quality as per set KPI’s

Responsibilities

Network Configuration Management

  • Continuous Network Configuration Improvement Activities to ensure adherence to FTR of Products and Projects
  • Ensure all products related configurations are tested before handing over to business teams
  • Analysis of solutions proposed by partner specifying relevance and expected impact on the network performance

Network Design

  • Data input gathering for new VAS node addition / modification
  • Preparation or/and review of CR / MOPs for execution by partner (Comviva)
  • Validation of solution document / HLD / LLD of all VAS projects
  • Coordinate planning with GPOC in alignment with AOP guidelines
  • Project Management

Partner Engagement

  • Ensure functional partner is aligned to the contractual KPI’s on VAS
  • Drive partner participation in optimization and improvement activities
  • KPI and Exclusion sign of

Optimal Network resource deployment

  • Overall network utilization must be greater than 70% of total capacity, nodes with utilization less than 70% must be checked and reasons given
  • Carry out network quality diagnosis, audits and performance trending analysis and make recommendation for improvement

Reporting

  • KPI and reporting Validation
  • Report analysis and intelligent output of analysis

Qualifications

  • Bachelor’s Degree in Telecommunication Engineering
  • Able to operate in a performance driven organization
  • Relevant Experience (Type of experience and minimum number of years)
  • Five years’ experience in VAS network Performance /Optimization/Planning/O&M

Other requirements (Behavioral)

  • Business awareness
  • Excellent interpersonal skills
  • Sound knowledge of VAS Network Optimization and/or O&M
  • Analytical, statistical, presentation and people management skills
  • Ability to pay attention to detail and follow up on closure on issues
  • Ability to manage an outsourcing partner to deliver as per contract
  • Ability to analyze, learn fast and be a team player
  • High level of Integrity

How to apply
Send your application & Curriculum vitae to the undersigned:

For more information

To apply for this job email
Airtel Zambia (Showgrounds, Lusaka)

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