In its quest to once again become an award winning airline, Air Zimbabwe has resumed daily services between Harare, Bulawayo and Victoria Falls as well as daily flights between Harare and Johannesburg. The airline has put in place systems to ensure schedule integrity as well as accessibility through its various distribution channels and has plans to gradually return to full services.
The airline has added to its fleet the A320, which is now servicing the Harare Johannesburg route on a daily basis, and a 50 seater Embraer jet servicing the Harare Bulawayo route daily, Bulawayo to Johannesburg four times a week and Victoria Falls to Johannesburg three times a week. The Harare Victoria Falls route is still being serviced daily by the Boeing 737 and on offer are very attractive fares on all the routes mentioned above on condition one books well in advance. Since Air Zimbabwe is a member of the IATA BSP, valued customers can still access the airline through their preferred travel agents in Zambia.
Air Zimbabwe has the capacity to operate commercial charter services catering for groups of 50 to 200 people. In the past years, it has flown United Nations missions, the Zimbabwe national soccer team and other sports teams to various destinations. In 2012 the airline flew the Chipolopolo supporters to Gabon using the 200 seater B767-200 series.
General pre-flight information
Air Zimbabwe requests that passengers reconfirm their return booking within 72 hours of flight departure to enable easy contact in the unlikely event of changes in the operating times. The airline also offers additional care to needy passengers. Staff members at any of the Air Zimbabwe offices are able to provide detailed information on unaccompanied minors, wheelchair assistance, meet and assist expectant mothers, special meal requests, infant concessions and sporting equipment.
Baggage information
The following security questions will be asked by check-in agents – Is this your bag? Did you pack it yourself? Has anyone given you anything to carry for him/her? Since you packed your bag, have you left your bag unattended? Do you have any battery operated items in your bag?
The maximum weight of hand baggage is 8kgs, and each piece must not exceed the dimensions of 51cmx20cmx38cm. Personal items such as overcoats, walking sticks, small cameras, laptops and ladies handbags may be carried in the cabin unconditionally. Medicines and toiletries are also permitted in limited quantities and may be carried provided they are packed in accordance with current cargo regulations. The baggage allowance for infants on domestic and regional flights is 10kg.
The following items are prohibited and must not be carried in any passengers' bags: compressed gases such as butane, oxygen, liquid nitrogen, aqualung cylinders; corrosives such as acids, alkalis, mercury and wet cell batteries; explosives like munitions, fireworks and flares; flammable liquids and solids such as lighter fuel, matches, paints, thinners and fire lighters; radioactive material; brief cases and attaché cases with installed alarm devices; oxidizing materials such as bleaching powder and peroxides; poisonous and infectious substances such as insecticides, weed killers and live virus materials.
The following items are only allowed in checked-in baggage (not in hand luggage): catapults, household cutlery, knives, penknives, envelope openers, razor blades, tradesman's tools, darts, scissors, knitting needles, sporting bats, horse whips and umbrellas.
Check in, boarding and baggage allowances
Flights to London:
Baggage allowance, economy class: 2 pieces x 23kgs each
Baggage allowance, business class: 2 pieces x 50kgs each
Note: Each piece may not exceed 32kgs in weight for handling purposes.
Air Zimbabwe offices