It’s a complicated process, but Centre for Infectious Disease Research in Zambia (CIDRZ) is uniquely positioned to guide it. Using our strong technical expertise and years of experience in the field, our strong relationships with the Zambian government, and our ability to leverage funding from multiple international donors, we are uniquely positioned to identify and address health problems in the country and the African region. The CIDRZ approach is effective. We conduct intensive needs assessments to understand the ongoing challenges for the local health systems. We engage relevant partners to design and implement realistic solutions. We monitor our progress towards improved health outcomes, both at the individual and population level. The interplay between each step is critical and the result is a continuous loop that allows us to take past experiences to inform future decisions. Through this process, we have steadily expanded access to care and improved healthcare quality across a range of services. In addition, because our sole focus is on Zambia, we have a nuanced understanding of health systems on the ground and are able to nimbly respond to priorities identified by the Ministry of Health and the Ministry of Community Development Mother and Child Health.
Business Development Manager – Ref: BM/BD/28/11/17
Reports to the Chief Financial Officer
The incumbent supports CIDRZ’s sustainability agenda through the implementation of income generating activities The Business Development Manager will play an instrumental role in solicitation for new business and the management of units making up income generating activities. Other key components of this role include conducting of market intelligence, relationship building with potential clients and supervision of staff. The incumbent will liaise closely with Finance and other departments under Operations to report on business development activities, income generated and the growth of the IGA business lines.
Business Development and Marketing
Maintain good working relationships with internal and external clients. Source for new business by working closely with other relevant internal departments (e.g. Grants & Contracts,
Facilities, Procurement, Programmes, etc.) to ensure maximization of internal opportunities on various business lines (e.g. venue hire, vehicle hire, health promotion and training, consultancy, etc). Drive business development by identifying new opportunities (external) and executing marketing plans. Participate in pricing of products/services.
Service Provision and Client Retention
Conduct regular surveys to assess client satisfaction and identify any challenges. Ensure delivery of prompt and quality services to clients across all business units under IGAs. Ensure availability of all resources needed to offer full and complete services by business units under IGAs. Schedule allocation of shared services or resources to different clients in line with their workplans.
Business Planning and Financial Management
Responsible for adherence to internal control policies and standard operating procedures (e.g. service requisition, invoicing, accounts receivables, accounts payables, etc.). Preparation of management reports at agreed regular intervals (e.g. monthly B2A, cash flow, debtors, creditors, etc.) and on adhoc basis. Management of audits of all business units under IGA. Management of all tax affairs of business units under IGAs. Cash flow management – prudent management of cash resources to ensure availability of liquidity to fund IGA operations. Pricing – review and advise on optimal pricing for current and new business services.
Responsible for the formulation and regular update of policies and procedures for the business units under IGAs.
Preparation of periodical budgets for all business units under IGAs
Forecasting of operating results
Ensure all SOPs are in place
Development and monitoring of performance management indicators
Management of staff performance
Degree in Business Administration, Finance, Project Management or other relevant field
Three (3) years’ relevant work experience
A Master’s Degree is an added advantage
Excellent communication, leadership and interpersonal skills
Good marketing and business development skills
Good report writing skills
How to apply
Suitably qualified candidates are invited to apply; however only shortlisted candidates will be contacted. Please send application letter quoting the reference number above, relevant academic and professional certificates, and detailed CV with day-time telephone number(s) to:
The CIDRZ Human Resources Director,
PO Box 34681,