Lead Clinic Mentor

It’s a complicated process, but Centre for Infectious Disease Research in Zambia (CIDRZ) is uniquely positioned to guide it. Using our strong technical expertise and years of experience in the field, our strong relationships with the Zambian government, and our ability to leverage funding from multiple international donors, we are uniquely positioned to identify and address health problems in the country and the African region. The CIDRZ approach is effective. We conduct intensive needs assessments to understand the ongoing challenges for the local health systems. We engage relevant partners to design and implement realistic solutions. We monitor our progress towards improved health outcomes, both at the individual and population level. The interplay between each step is critical and the result is a continuous loop that allows us to take past experiences to inform future decisions. Through this process, we have steadily expanded access to care and improved healthcare quality across a range of services. In addition, because our sole focus is on Zambia, we have a nuanced understanding of health systems on the ground and are able to nimbly respond to priorities identified by the Ministry of Health and the Ministry of Community Development Mother and Child Health.

Responsibilities

Lead Clinic Mentor – Ref LM/PC/06/12/17 – Lusaka

Reporting to the PCC Study Coordinator / ART In-Charge

The incumbent will work in collaboration with the district medical staff in designated clinics to mentor facility staff to provide quality patient centred care and support the clinical management of HIV infected individuals

The Lead Clinical Mentor will also work with all CIDRZ technical staff to address and improve all issues affecting the quality of care and meeting the facility targets as required by CIDRZ

Provide appropriate health care worker mentorship, interpret facility test results and provide appropriate feedback to the facility in charge

Provide training in patient-centred care (e.g., concepts of empathy, respect, autonomy and related skills of communication, and shared decision making) into existing quality improvement approaches

Assist in developing Standard Operating Procedures (SOPs) and other study tools

Facilitate training to other clinic mentors and provide oversight of day to day activities

Assist study staff in the completion of in-depth interviews, focus group discussions, patient identification, and defaulter tracing and data collection. Maintain patient privacy and confidentiality of participant records at all times, following Good Clinical Practice and Human Subjects Protection Standards

Ensure that all study memos and other documents are filed appropriately at the study clinic and administration office. Assist in identifying training/mentoring/coaching needs and developing and providing training programmes as necessary to update/maintain competence of study staff

Liaise with the facility In-charge and Study Coordinator to support the delivery of HIV-related clinical care services in all areas of support within designated clinics

Responsible for performance evaluation of study personnel when designated (i.e. during a supervisor’s leave)

Work closely with health facility staff and other stakeholders to sensitise target communities

Work in collaboration with the facility In-charge and CIDRZ technical staff to provide mentorship and capacity building for smooth implementation of quality care services

Provide guidance on high quality of care according to national guidelines

Conduct QA/QC activities to address all issues related to service provision by involving facility staff for sustainable study implementation

Facilitate interpretation and data use in facilities on their performance

Understanding of facility factors related to performance as well as provider experience

S/he will work with Data Associates and Community Liaison Officers to maintain patients tracking and appointment system

Responsible for coordinating with laboratory point person to ensure rapid turn round of lab results or missing samples. Attend to any other duties as assigned to ensure the optimal implementation of the PCC study

Qualifications

Degree in Nursing

Experience as a coach/ mentor

Be registered with the Health Practitioners Council of Zambia Five (5) years’ experience in clinic environment

Be trained in Adult ART management with clinical experience in ART

Good understanding of the HIV/AIDS technical areas

Must be computer literate

How to apply

Suitably qualified candidates are invited to apply; however only shortlisted candidates will be contacted. Please send application letter quoting the reference number above, relevant academic and professional certificates, and detailed CV with day-time telephone number(s) to:

The CIDRZ Human Resources Director,

PO Box 34681,

Lusaka.

Application deadline
14 Dec
Apply online
http://www.cidrz.org/cidrz/job/lead-clinic-mentor-ref-lmpc061217-lusaka/
Email applications to
jobs@cidrz.org
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