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Receptionist X1

Ref-298

Job Purpose

• Been the first point of contact for the sales team / organization, the receptionist will be responsible for projecting the best corporate image for the company.

• Be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.

Summary of Key Responsibilities;

• Answering incoming telephone calls in a professional manner, determining purpose of callers, and forwarding calls to person or department.

• Help to organize internal and external meetings

• Welcome walk in customers and provide information

• Update sales Activities using the Convention Ratio and send the report

• Maintain the showroom environment and vehicles in line with the showroom standard

• Be the custodian of all vehicle keys and recording users

• Handle queries from the public and customers

• Provide general administrative and clerical support

• Receive and sort mail and deliveries

• Schedule appointments and maintain appointment diary

• Coordinate with vendors (cleaning & courier companies)

• Any other duties as assigned by the Admin and Sales Manager.

Required Competencies

• Good Customer Service skills

• Excellent Telephone Skills

• Excellent Written and Verbal Communication

• Good interpersonal skills

Qualifications and Experience

• Diploma in Public Relations/Business Administration or related field

• Must have a minimum of 2- 3 years proven work experience in Receptionist /Front Office work

• Working experience in the service industry will be an added advantage

• Automotive Knowledge would be a plus

• Proficiency in Microsoft Office Suite

• Must be able to work with a switchboard

How to apply

Apply online or send your CV and cover letter direct to:

Application deadline
18 Apr
Apply online
http://www.bemconsult.com/index.php?view=jobDetail&jobId=298
Email applications to
jobs@bemconsult.com & copy in: bemconsult@outlook.com
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Brilliance Executive Management Consultancy Ltd
Brilliance Executive Management Consultancy Ltd
Lusaka
Recruitment and Training
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A consulting firm that is focused on offering the best human resource solutions to the business community. Services offered include recruitment and selection, training and development, organisational transformation, as well as research and strategic information. With a team of qualified and experienced professionals, Brilliance Executive Management Consultancy - BEMCONSULT is able to offer a superior service.
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