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IT Officer – Application Support

Investrust Bank Plc, a growing indigenous commercial bank listed on the Lusaka Stock Exchange, is looking for qualified, self-motivated, hardworking and enthusiastic individuals to fill the following positions that have fallen vacant.

Location: Lusaka Main Branch

Reporting to: Senior Manager – Applications Support

Purpose of the Job

The Job holder is responsible for providing first level Core Banking and Applications support while ensuring maximum availability and uptime of all systems.

Duties

• Ensuring that requests/ incidents are resolved within the specified period the SLA and escalate issues accordingly.

• Monitor user activity to ensure high availability of services

• Perform EOD process and application of updates/ patches where necessary

• Perform system and data backups in accordance with agreed cycles and ensure that all tapes/storage media are appropriately stored per Banks guidelines and standards.

• Ensure system reports, MIS reports and customer statements are available to the branch network and head office departments.

• Ensure weekly, monthly and yearly system maintenance updates are performed

• Participate in business continuity and disaster recovery planning/recovery strategies.

• Conduct testing, implementation and sign-off of all changes

• Ensure all changes are tested in liaison with other units in the information technology department

• Ensuring all test systems are fully operational

• Perform any lawful assignment given by superiors.

Qualifications And Experience

• Bachelors Degree in Computer Science/ Computer Engineering/Information Technology/ Information Systems.

• Two (2) years post qualifying experience in the ICT field in a Banking environment dealing with core banking application support.

• In-depth knowledge of Core Banking systems will be an added advantage.

• Strong analytical skills coupled with the ability to think logically.

• Ability to work independently and good team member.

• Good communication skills (verbal and written).

• Proactive and a self starter

How to Apply

Applications together with certified copies of certificates and CVs along with details of 3 references who can be reached/ contacted easily should reach the under listed address:

Head - Human Resource & Administration,

Investrust Bank Plc,

PO Box 32344,

Lusaka.

Application deadline
26 Apr
Email applications to
hr@investrustbank.com
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Investrust Bank Plc
Investrust Bank Plc
Lusaka
Personal banking
Business banking
Corporate finance
Investment
Loans
This is a public limited liability company, incorporated under the Companies Act of 1994. Investrust Bank conducts commercial and retail banking services and has a primary listing in the Lusaka Stock Exchange. The bank is committed to providing outstanding value for money, cost effective and efficient products and services to its customers. Investrust Bank's major strengths lie in their ability to provide quick and efficient products and services.