Manager, Operations and Executive Education (1X)

Applications are invited from suitably qualified and experienced persons to fill the following positions at the University of Zambia:

Graduate School of Business

Purpose:

• Responsible for the administration of the School’s operations and the development and implementation of executive education programmes.

Responsibilities:

• Provides support to the Director on the development and implementation of the School’s strategy;

• Establishes effective operational systems and procedures;

• Ensures the preparation of a procurement plan and budget for the Graduate School of Business;

• Develops plans for the Executive Education Programmes of the Graduate School of Business;

• Oversees the day to day operations of the customer service, information technology, marketing and business development;

• Oversees service level agreements on best practice in the delivery of executive online courses by monitoring student feedback for online delivery and resolving any problems arising thereof;

• Monitors expenditure against budget in the Executive Education Programmes and enforces action to ensure operations are within budget;

• Builds and maintains strong client relationships with the corporate sector and partner University to support the School’s Executive Education Programmes;

• Oversees preparation of brand guidelines for the Graduate School of Business handbooks, brochures, Journals and other marketing collateral and publications;

• Coordinates delivery of executive education programs;

• Monitors and ensures that all staff are following a performance management plan;

• Enforces discipline among subordinate staff in accordance with the University’s code of conduct;

• Orients newly employed staff and supervises the same to ensure adherence to approved set standards and procedures; and

• Prepares regular performance review reports to guide decision making by the Director and School Management;

Qualifications:

• Grade 12 Certificate or its equivalent;

• Bachelor’s degree in Business Administration, Economics, Finance or related field from a reputable University;

• Master’s degree in Business Administration, Economics or Finance, or related field from a reputable University;

• Five (5) years relevant work experience; and

• Must be Computer literate.

How to Apply

Applications to be sent to:

The Registrar.

University of Zambia,

PO Box 32379

Lusaka.