University of Zambia (UNZA)
University of Zambia (UNZA)
Posted Job
over 2 years ago

Manager, Operations and Executive Education (1X)

Applications are invited from suitably qualified and experienced persons to fill the following positions at the University of Zambia:

Graduate School of Business


• Responsible for the administration of the School’s operations and the development and implementation of executive education programmes.


• Provides support to the Director on the development and implementation of the School’s strategy;

• Establishes effective operational systems and procedures;

• Ensures the preparation of a procurement plan and budget for the Graduate School of Business;

• Develops plans for the Executive Education Programmes of the Graduate School of Business;

• Oversees the day to day operations of the customer service, information technology, marketing and business development;

• Oversees service level agreements on best practice in the delivery of executive online courses by monitoring student feedback for online delivery and resolving any problems arising thereof;

• Monitors expenditure against budget in the Executive Education Programmes and enforces action to ensure operations are within budget;

• Builds and maintains strong client relationships with the corporate sector and partner University to support the School’s Executive Education Programmes;

• Oversees preparation of brand guidelines for the Graduate School of Business handbooks, brochures, Journals and other marketing collateral and publications;

• Coordinates delivery of executive education programs;

• Monitors and ensures that all staff are following a performance management plan;

• Enforces discipline among subordinate staff in accordance with the University’s code of conduct;

• Orients newly employed staff and supervises the same to ensure adherence to approved set standards and procedures; and

• Prepares regular performance review reports to guide decision making by the Director and School Management;


• Grade 12 Certificate or its equivalent;

• Bachelor’s degree in Business Administration, Economics, Finance or related field from a reputable University;

• Master’s degree in Business Administration, Economics or Finance, or related field from a reputable University;

• Five (5) years relevant work experience; and

• Must be Computer literate.

How to Apply

Applications to be sent to:

The Registrar.

University of Zambia,

PO Box 32379


University of Zambia (UNZA) image
Established in 1966, the University of Zambia is the oldest and biggest university in Zambia. The institution's main campus, located in Lusaka, offers programmes in the schools of Agricultural Science, Education, Engineering, Humanities and Social Sciences, Law, Medicine, Mines, Natural Sciences and Veterinary Medicine. The motto, service and excellence has steered the development of the university since its inception. A provider of world class services in higher education and knowledge generation.

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