MTN Zambia
MTN Zambia
Posted Job
over 2 years ago

Human Capital Reporting & Employee Relations


• Develop actionable, proactive metrics that drive forecasting capabilities and strategic objectives

• Perform analysis of relevant HR metrics and uncover trends in the data

• Develop, maintain and continuously improve reporting processes for the HR community

• Participate in initiatives to create and enhance awareness and capability amongst line managers

• Participate effectively in negotiations with the Union of Communication Workers

• Manage disciplinary cases, liaising and advising client managers and administers staff grievances

• Provide employee relations support to labor relations issues

• Review and maintain HR policies and liaise on all key HR audit issues

• Provide and analyze input into the HR Operating Expenditure

Candidate Requirements

• Bachelors Degree in HR or Business Administration and post-graduate qualification in Human Resource Management

• Member of the Zambia Institute of Human Resources Management (ZIHRM)

• Minimum of 5 years experience in HR, experience in telecommunications environment desirable

• Experience of at least 2 years of working in remuneration administration or on working with an HR information system

How to Apply

Applications should be e-mailed to:

Application deadline
9 May
Email applications to
MTN Zambia image
MTN Zambia
Mobile voice and text
Mobile business services
Phones and accessories
Mobile money
This company started operating in Zambia in 2005 and has grown to become one of the major telecommunications companies covering all the provinces. MTN Zambia offers a quality network with a dynamic tariff billing system that caters for personal and business subscribers. The company provides an extensive range of services that includes but not limited to voice, data, wireless internet and money transfer. MTN Zambia also offers shops that stock phones and accessories.

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