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Relationship Manager – Corporate Banking

Job Objectives

  • To build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to corporate institutions.

Key Duties & responsibilities

  • Identifying and developing conglomerates banking relationships
  • Ensuring proper documentation throughput the credit application and availment process
  • Sourcing for and monitoring of customers' tenured investment / facilities
  • Respond promptly and satisfactorily to customers' daily request and complaints.
  • Prepare weekly and monthly statistics/performance reports for management use
  • Monitoring of the customers' main account regularly
  • Reconciling all transactions on customers' accounts where and when necessary
  • Assist with the processing of customers' letters of credit and invisible transactions
  • Initiate and carry out recovery action on non-performing credits facilities
  • Maintain comprehensive database of the customers operational records including the existing and prospective customer data

Required key knowledge and competencies

Must exhibit drive, aggression and passion for business development and acquisition

  • Must be technology savvy
  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Interpersonal and communications skills
  • Selling and marketing skills
  • Must be self-solution driven, proactive and have acceptable
  • Knowledge of the business environment
  • Knowledge of internal processes and policies of the bank
  • Good understanding of financial services sector
  • Strong Interpersonal skills
  • Strategic thinking
  • Relationship management
  • Negotiation and analytical skills
  • Product development
  • Leadership skills

Minimum education qualifications

  • Minimum of a first degree in a business related field from a recognised University with at least a Credit or better.
  • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous work experience requirements

  • Minimum of 2 years related relevant work experience in a bank.

How to apply

Interested candidates that meet the above requirements should apply through email to:

Application deadline
21 May
Email applications to
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United Bank for Africa Zambia Ltd (UBA)
United Bank for Africa Zambia Ltd (UBA)
Personal banking
Business banking
Corporate finance
Electronic payment systems
This is a subsidiary of United Bank for Africa Plc, one of Africa's leading financial institutions offering universal banking to more than 7 million customers across 750 branches in 19 African countries. United Bank for Africa Zambia (UBA) offers a wide selection of services that include personal and business banking, corporate finance, electronic payment systems and investment. UBA is constantly anticipating the changing needs of its customers and innovating new products.
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