Kafubu Water & Sewerage Company Ltd
Posted Job
over 2 years ago

Commercial Operations Officer

Kafubu Water and Sewerage Company is a water utility company on the Copperbelt providing water and sanitation services to its customers in Ndola, Luanshya and Masaiti. In its quest to provide efficient and high quality water and sewerage services within its prescribed operational areas on a sustainable commercial basis, the Company seeks to recruit a dynamic and self driven high caliber person to fill the following vacancy:-

Reports to: Manager Commercial Services

Location: Ndola

Job Purpose

  • To ensure proper control and efficiency of the Commercial Services Section


  • Ensuring proper planning and execution ofworks in order to achieve set goals
  • Ensure timely production of accurate bills and efficient distribution to customers
  • Maximizing revenue collection by implementation of efficient debt management strategies
  • Taking advantage ofnew business opportunities for expansion of customer base
  • Overseeing customer account maintenance and transaction activities
  • Providing quality Customer Care Service
  • Aggressively marketing company products and services
  • Effectively manage stakeholder relationship in the region
  • Liaising with other departments on matters relating to efficient service delivery
  • Promoting the Company’s succession plan by training and developing subordinates
  • Timely submission of departmental reports to supervisors
  • Ensuring adherence to all NWASCO compliance requirements.

Qualification and Experience

  • Degree in Business Administration or equivalent qualification with at least three years relevant working experience.
  • Good interpersonal and communication skills.
  • Computer Literacy.
  • In possession of a clean driving license

How to apply

Suitably qualified and experienced Zambians are encouraged to send their applications together with up-dated curriculum vitae, copies of educational and professional certificates, including names and addresses to the undersigned:

Director Human Resources & Administration,

Kafubu Water and Sewerage Company,

B12 — Vitanda Street,

PO Box 71278,


Application deadline
29 Jun

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