Ecobank Zambia
Ecobank Zambia
Posted Job
over 2 years ago

Cluster Business Manager

Ecobank Zambia is a full service bank providing a broad range of products and Services to Consumer, Commercial and Corporate business segments within its 7 branches. The bank’s vision is to build a world-class Pan-African bank and contribute to the economic development and financial integration of Africa by providing customers with convenient, accessible and reliable financial products and services. The bank is an affiliate of the Pan-Africa Leader Ecobank Group which is present in 33 Countries in Africa. In order to respond to our growing market with the required Human Capital, we are currently looking for experienced professionals in the following area:

Cluster Business Manager – (SADC – Zambia, Zimbabwe, Malawi, Democratic Republic of Congo and Mozambique).

Location: Lusaka

Reports Directly to: SADC Cluster Managing Director

Reports Indirectly to: CESA Regional Business Manager


  • To provide support and assistance to the Cluster Managing Director within the region in order to achieve the overall financial strategic objectives of the Cluster

To advise and implement policies, procedures and practices having regard to Banking industry so as to ensure that:

  • Ecobank expansion in the Cluster is completed
  • Existing affiliates are properly supported and developed
  • Key Responsibilities
  • Assist the Cluster Managing Director in achieving the Group targets in terms of budget and the establishment of Ecobank Subsidiaries in the approved countries of the Cluster (SADC)
  • Contribute to the formulation of the Strategy of Ecobank in the Cluster
  • Monitor targets and develop strategies to achieve business targets of the Cluster
  • Facilitate within the Cluster the establishment of a Cluster business chain approach among affiliates
  • Monitor, measure and report on Cluster Business issues, opportunities and achievements within agreed formats and timescales
  • Work closely with functional/business managers on building high quality of customer service throughout the Cluster.
  • Work closely with all country business heads to execute cluster deals expeditiously
  • Develop and implement strategies for new products and services
  • Follow up on the resolution of key audit, compliance, risk, legal and operational issues in the affiliate
  • Work in tandem with the cluster Chief Financial Officer to bring professional closure through the annual budgeting process
  • Do monthly reporting to the CESA (Central, Eastern and Southern Africa) on the performance of the affiliates;
  • Advises the compliance officers of emerging compliance issues and consults and guides
  • them in the establishment of controls to mitigate risks.
  • Monitors the compliance efforts of the Bank and presents reports based on study.
  • Guides and provides suggestions on compliance-related matters to the senior management team and Board
  • Recommend changes in bank policy to meet compliance regulations
  • Provide bank management with regular reports on the institution’s compliance

Qualifications & Experience

  • Master’s or bachelor degree in finance, accounting, business management or another related field.
  • Ideally holds professional qualification e.g. C.A.
  • Three to five years’ experience in financial services or banking.
  • In-depth knowledge of local/regional financial regulatory requirements.
  • Ability to manage change
  • Skills, Capabilities & Personal Attributes
  • Excellent interpersonal communication skills are a must as it is necessary to relay alternative solutions regarding compliance issues to the Management and other staff members.
  • Excellent written and verbal communication skills and organizational skills.
  • Ability to work under pressure in a competitive environment
  • Ability to communicate effectively on technical and other related issues.
  • Result oriented and self – starting attitude.
  • Ability to use basic computer software.
  • Ability to adapt quickly to changing environments

How to Apply

If you meet the requirements above and would like to be part of our vibrant and result oriented team, send your application with detailed Curriculum Vitae including copies of your academic qualifications to either:

Country Head Human Resources

Ecobank Zambia Ltd

PO Box 30705


Envelopes must be clearly marked with the role that you are applying for, please note that only short listed candidates will be contacted.

Application deadline
6 Jul
Email applications to or
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Ecobank Zambia
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Ecobank Zambia is part of the Ecobank Group, a leading pan-African bank with operations in 36 countries across the continent. Ecobank currently operates in countries in West, Central, East and Southern Africa including Angola, Cape Verde, Cameroon, Ethiopia, Gabon, Ghana, The Gambia, Kenya, Liberia, Malawi, Mali, Mozambique, Nigeria, Rwanda, Senegal, Sierra Leone, South Africa, Tanzania, Togo, Uganda, Zimbabwe and many more.

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