Create and execute detailed test scripts, test plans and test cases outlining various scenarios and recommendations for failure remediation, to support new product development and enhancements; ensure successful test cycles by tracking and resolving simple to intermediate defects and issues with Application Engineers (internal or external).
Work closely with Application Engineers to create test specifications/conditions and build test cases to rigorously test product functionality and investigate all potential product test failures.
Complete test assignments in a timely fashion.
Review and analyze User Requirements Specifications for ambiguity and testability.
Assist in the identification, evaluation, and implementation of vendor-supplied package releases
Assist in confirming the functionality as well as the compatibility with existing product features and interfaces to other applications, products and services
Collaborates with customers and advises about technical issues on active projects.
Ability to tackle problems that require extensive data gathering, investigation, review, and analysis to define the problem and then develop/implement solutions which requires the use of complex analytical techniques and creative thinking
Participate in brainstorm and design sessions with the intent of writing and completing test scripts for the use by any system tester or QA staff member
Ability to completely and concisely write all necessary project documents required to complete project audits
Read, understand, and interpret complex business and technical designs; able to discuss or explain data with team-members, internal or external to MTN, including Vendors or Third parties.
Perform other duties as required
Bachelor’s degree preferably in IT/Software Engineering or related discipline
Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions
Strong communication skills, ability to interpret business rules and technical design
Ability to analyze a situation and isolate root causes
Proficient in Microsoft Office products (particularly Project, Visio, Word and Excel)
This company started operating in Zambia in 2005 and has grown to become one of the major telecommunications companies covering all the provinces. MTN Zambia offers a quality network with a dynamic tariff billing system that caters for personal and business subscribers. The company provides an extensive range of services that includes but not limited to voice, data, wireless internet and money transfer. MTN Zambia also offers shops that stock phones and accessories.