ActionAid Zambia
Posted Job
over 2 years ago

Training Quality Coordinator

Regional Global Platform in Zambia with outreach to youth in Southern Africa. The Global Platform Zambia is an ActionAid regional initiative with base in Lusaka, Zambia but developed in close strategic collaboration with ActionAid Zimbabwe. The platform will be regional hub for Southern Africa reaching out to youth from Zambia, Zimbabwe, Mozambique and Malawi. The aim of the Global Platform in Zambia is to facilitate capacity development for young women and men in issues concerning them particularly related to governance and gender. The capacity development hub will further provide support to strengthen the space for youth dialogue. As the TQC your focus area is ensuring the training methodology and quality for all running training as well as the ones we are continuously developing.

Job Description

  • Training development and delivery – 30% of time
  • Exceptional training delivery is essential at the GP and part of the TQC role will be to deliver training to a high standard for 50% of their time.
  • Training development and facilitation either at GP or in the programme sites in the areas of and not limited to advocacy, campaigns, leadership, gender, etc.
  • Key focal person for developing and conducting Training of Trainers (TOT)
  • Key focal person for developing and conducting trainings with external clients
  • Key focal point for overseeing pre and post training systems and processes are in place, working effectively and are being followed by trainers.
  • This includes but is not limited to – Podio, check-in/ check-out, training calendar, budgetary elements of the training, taking stock of the training equipment and room
  • Oversee the successful implementation of the training calendar
  • Develop and effective and workable training calendar

2. Training Quality – 60% of time

  • Support initiatives to embed a Global Culture Of Learning And Activism within Global Platform Zambia (10% time)
  • Global Platforms believe that continuous learning is essential for development and innovation.
  • Therefore it is essential that we support a Global Learning Culture where staff are encouraged to share and learn from one another and the organisation respects that all stakeholders can and do add relevant learning.

In that regard, the TQC will:

  • Spearhead initiatives with the whole team that promotes and embed a culture of learning and activism – for example around methodologies, political topics, working with movements etc.
  • Ensure reflection is happening within the training team before, during and after trainings on content, method and self and encourage co-facilitators to support each other’s development.
  • Establish feedback mechanisms that can be adopted by the platform that can ensure a culture of trust and learning.
  • Bring global dimensions to local discussions and initiate mechanisms for sharing local information with the global GP community.
  • Implement mentoring and coaching initiatives

Ensuring quality of trainers and trainings (20% of time)

  • The Global Platform is committed to delivering the highest quality training and having exceptional trainers. In order to ensure this happens we have our GP training principles and the training management system “6 steps” that guide the development of new training and activities.
  • The TQC role is responsible for ensuring that these methodologies are effectively passed on to and adopted by all trainers and that all training align with the principles and the training management system.

The TQC will:

  • Support recruitment of strong new trainers
  • Provide a mentee period for new trainers and introduction to learning culture, GP training principles and training management systems
  • Establish and maintain a motivated and diverse pool of volunteer trainers and keep an updated database of their information on Podio
  • Support trainers develop relevant work plans to achieve full implementation of training calendar
  • Ensure the 6 steps guide all trainers when they are developing new trainings.
  • Review and quality check training being delivered, training manuals being developed and evaluations being written by the training team.
  • Ensure methods are dynamic by including outside inspiration
  • Provide input to work by the GP global community on training principles and methodology
  • Support GPM and fundraising manager with proposal formulation
  • c. Impact Assessment Framework (30% Time)
  • The impact should be kept in the core of everything we do at the GP.
  • The TQC should take lead in implementing the impact assessment framework and ensure the findings inform the planning of new training and activities.
  • The TQC has a responsibility to communicate with former participants and relevant organizations, movements and partners to ensure our work is creating the impact we aim at.
  • Implement quarterly reflection workshops throughout project years to assess the successes, challenges and progress of the GP Team
  • Lead on the capture of 5 quality Change stories every quarter
  • Carry out quarterly sessions on outcome harvesting
  • Experiment with alternative ways of measuring impact
  • Ensure the strategic recruitment of participants
  • Ensure training staff is using Podio and that it is completed effectively in time for reporting.
  • Coordinate the M&E work with the country office and with AADK
  • Support GP manager to do PME
  • Support communications focal point in documenting and public information sharing

3. Support to GPZ (Youth hub, management) – 10% of time

  • For the Global Platform Zambia to run smoothly, all sectors of our work must be effectively supported and coordinated.
  • In this role, the Training Quality Coordinator will support the Youth Hub and Management in ensuring that goals set out for the project period are implemented successfully.

In doing this, the TQC will:

  • Attend and support team initiatives i.e. staff meetings, team away days
  • Support the youth hub coordinator in ensuring quality of activities and proper planning is made
  • Support the youth hub by overseeing at most 3 youth hub initiatives
  • Support GPM with fundraising efforts to the platform, including but not exclusive to proposal writing

Desired Skills and Experience

  • Your professional profile
  • Advanced university degree in social sciences, international relations, development studies, or a related field
  • 3-5 years of experience in the fields of non-formal education, adult education, youth programmes & campaigns in developing countries or with youth at risk
  • Excellent communication, presentation, and writing skills in English are essential
  • Demonstrable experience in peer to peer learning
  • Strong analytical skills and good political judgment is desirable, participatory training methods and action research
  • Past work experience in the region would be an asset
  • Personal profile
  • Integrity and professionalism: personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently.


  • Mature and responsible; ability to operate in compliance with organizational rules and regulations
  • Teamwork and respect for diversity: ability to operate effectively in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender.
  • Genuine commitment towards the human rights based approach principles which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the organisation’s core values.
  • Flexible and passionate about youth-led activism

How to Apply

Please address your application letter together with detailed Curriculum Vitae including contacts for traceable referees to:

The Human Resources and Organizational Development Manager,

ActionAid Zambia Kabulonga Road,

Ibex Hill Plot No 38 G,

PO Box 51407,


Application deadline
30 Jun 17:00
Email applications to

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