AB Bank Zambia Ltd
AB Bank Zambia Ltd
Posted Job
about 2 years ago

Administration Manager (X1)

AB Bank Zambia Ltd, is a bank with a mission to improve access to a broad range of financial services for the majority of Zambian businesses and their owners in a sustainable and efficient manner. The bank provides financial services to Micro, Small and Medium-sized Entrepreneurs and their families in Zambia. AB Bank has been operating in Zambia since 2011 and has since grown steadily with prospects of further expansion. In order to support our rapidly expanding branch network, we seek to recruit the services of an individual to fill the position of Administration Manager (1).


  • Oversee and manage the procurement, facilities and general administration functions of the bank
  • Review performance of the department through performance appraisals
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes, logistics, procurement, branch development or the disposal of records.
  • Determining the need for material resources in cooperation with each head of Bank’s departments and Bank’s branches. Represent the bank in negotiating contracts and formulating policies with suppliers/contractors. Resolve vendor or contractor grievances, and claims against suppliers/contractors.
  • Archiving and storage management for company documents, furniture and collateral
  • Ensure proper buildings and grounds maintenance, housekeeping and general office cleanliness/sanitation.
  • Review purchase order claims and contracts for conformance to company policy.
  • Analyze market and delivery systems to assess present and future material availability.
  • Develop and implement purchasing and contract management instructions, policies, and procedures.
  • Participate in the development of specifications for equipment, products or substitute
  • Saving, checking and monitoring information asset and all documents related to facilities, administration, logistics and procurement data.
  • Stock item monitoring and inventory analysis in coordination with financial control.
  • Monitor the facilities to ensure they remain safe, secure, and well-maintained, building card access & biometric monitoring and update security procedures.
  • Ensure proper vehicle fleet management including procurement, fuel usage and maintenance update and implement transport policy.
  • Project management and oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Communication systems management which includes phone bill processing/monitoring and , phone/talk time allocation and monitoring
  • Recruitment, selection and orientation of new administration staff
  • Supervision of all administration employees.
  • Develop training activities to ensure effective operation performance and efficiency in the admin department.
  • Manage department deadlines, work schedules, planning and disciplinary action
  • Asset management
  • Business continuity planning and coordination with risk department
  • Bank collateral administration and management
  • Manage All Bank Insurance Policies And Claims
  • Performance Requirements
  • Experience in Procurement/facilities and general administration
  • Good general management skills
  • Good interpersonal and communication skills
  • Multitasking skills
  • Good organizational and time management skills
  • Good analytical skills
  • Results oriented
  • Excellent English language skills (orally and written)

Education and Experience

  • Degree, a Master’s degree is added advantage.
  • Must have 3-4 years’ experience in a similar role
  • Good knowledge, understanding and practice of:
  • The banks policies and procedures
  • Fleet management
  • Facility management
  • Office Management
  • Supplier selection process
  • Budgeting and planning

How to Apply

Please write an application/ motivation letter clearly stating why you would be best suited for the vacancy and also send an updated CV to:

Email applications to
AB Bank Zambia Ltd image
AB Bank Zambia Ltd
Personal banking
Business banking
Micro finance
Electronic payment systems
AB Bank Zambia is one of the leading financial service providers to the micro and medium-sized entrepreneurs. The bank is a registered commercial bank in Zambia and a member of the access micro finance. With services that include personal banking, business banking, micro finance and electronic payment systems, the bank is improving access to a broad range of appropriate financial services for the majority of Zambian businesses in a sustainable and efficient manner.

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