Posted Job
over 2 years ago

Shop Sales Supervisor

Responsible for managing the Mukuba Mallstore and sales agents based at the store and co-ordinates the transfer of stock from head office in Lusaka to shop, sets up displays, and assists customers and staff during business hours.

Responsibilities are to:

  • Manage staff, including Sales Agents and people working in the store
  • Meet financial obligation by meeting sales budgets; keeping expenses very minimal; analyzing variances; initiating corrective actions
  • Ensure Sales Agents are selling the product at the correct price
  • Work on store displays
  • Identify and attend trade shows to identify sales opportunities in the town of operations and surrounding areas
  • Identify current and future trends that appeal to consumers and give feed this information back to management in Lusaka
  • Ensure the products are spotless and properly displayed
  • Maintain inventory and ensure stock is available at all times by managing fluctuation in supply and demand
  • Utilize available technology to record sales figures, for data analysis and forward to head office
  • Ensure standards for quality, customer service and health and safety are met
  • Ensure hours of operation are in compliance with local laws
  • Maintain store’s cleanliness and health and safety measures
  • Help the sales agents achieve sales targets
  • Handle customer questions, complaints, and any other regulatory issues
  • Banking to sales reconciliation and ensure that all sales revenues are banked timely

How to Apply

All interested applicants must submit their CV’s to:

Email applications to
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