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Assistant Manager Documentation, Credit Risk Control

About Standard Chartered. We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Job Purpose

  • Validation and approval of all securing documentation for all customer accounts in accordance with Bank’s policies.
  • Ensuring documentation and approval conditions have been perfected and met, deferral or waiver held prior to release of facilities.
  • Provide an independent control over the credit process, thereby minimizing the risk of loss.
  • Assist management in overseeing the daily operations of the documentation team with the aim of maximizing the use of skills and optimum utilization of resources.

Key Responsibilities

  • Review documents received from the business on behalf of customers for completion and enforceability.
  • Issue Security Compliance Certificate/Document Deferral Note /Partial Security Compliance Certificate when all the right documents are in place.
  • Liaise with internal and external Legal counsel for effective resolution of documentation issues.
  • Preparation of BFLs and other relevant documents for customers
  • Update documents received from the business in Collateral Management System.
  • Review the daily reports generated from Collateral Management System.
  • Ensure collaterals are registered with the Collateral Registry
  • Temp/perm out document from Collateral Management System through the appropriate process.
  • Ensure timely reporting of Capacity Plan/Daily Activity Tracker and others.
  • Supervise the preparation and issuance of BFL for all the segments.
  • Function as a third back up to the custodian in terms of retrieval of files from the strong room and recording same in the file movement register.
  • Ensure timely communication of issues and documentation deficiencies to the business and Credit and follow-up for corrective actions.
  • Escalate significant documentation and operational issues to Head, Credit Risk Control and Credit approvers as appropriate.
  • Ensure strict adherence to Global Service Standards (GSS) standards for preparation, scrutiny of documents and release of facilities to Customer.
  • Pro-actively offer solutions to issues and ensure resolution thereof.
  • Suggest and implement process-improvement measures and practices to improve the efficiency of the department.

Our Ideal Candidate

Know How and Experience

  • Good knowledge of legal and regulatory requirements
  • Excellent oral and written communication skills.
  • Good knowledge of Group’s Operational Risk Policy, Standards, local regulations and Legislation on the prevention of money laundering (including Customer Due Diligence) and Credit policies of the Bank.
  • Good team-player with excellent interpersonal skills.
  • Ability to work under pressure and adhere to tight deadlines.
  • Diploma or University degree qualification or 3 years and above experience in the bank.
  • Experience in credit, documentation processing would be an added advantage.

How to Apply

Submit your CV and application on company website:

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Standard Chartered Bank Zambia Plc
Standard Chartered Bank Zambia Plc
Business banking
Corporate finance
Personal banking
Currently, Standard Chartered Bank Zambia has a total of 25 outlets across the country and 47 automated teller machines (ATMs), with four being electronic banking centres. The bank has a presence in six of Zambia's ten provinces with branches in the Copperbelt, Lusaka, Northern, North Western, Southern and Western provinces. Standard Chartered Bank Zambia offers a wide array of services that encompass personal and business banking, corporate finance, investment, loans and personal life insurance.