Zambia National Commercial Bank (ZANACO)
Zambia National Commercial Bank (ZANACO)
Posted Job
about 2 years ago

Cash Management Senior Specialist X1

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Transactional Banking Department to be based at Head Office:-

Job Purpose

  • Responsible for implementing and driving the Bank’s cash management sales strategy and ensuring that the set annual cash management sales targets are realized.

Under the supervision of the Head Transaction Banking the following are among the Job Key Responsibilities:-

  • Implementing and driving the Bank’s cash management sales strategy
  • Driving revenue through the acquisition of new customers as well as through cross selling and up-selling opportunities.
  • Coordinating delivery of services to the Bank’s customers through alliance partners.
  • Serving as subject matter expert for the sales teams especially Relationship Managers and branch staff, concerning all cash management products.
  • Interacting directly with the customers and other areas within the Bank that are associated with the customer including internal stakeholders in support of the cash management sales strategy.
  • Participating in the measurement of profitability of the cash management products.
  • Providing input in campaigns and activities run by the marketing department to increase cash management product utilization and profitability
  • Providing input for market research, monitor competitors and analyze customer needs (co-operation with marketing in case of market research).
  • Participating in managing the credit and operational risk of the cash management sales strategy
  • Overseeing the day-to-day operational efficiency and effectiveness of the cash management current accounts and attendant team
  • Establishing and actively monitoring service level agreements with service providers and alliance partners.
  • Ensuring availability to all stakeholder groups in accordance with service level agreements.
  • Any other responsibilities as maybe assigned by management

Internal/External Contact

External: Alliance Partners, Service Providers, Vendors

Internal: All Divisions

Qualifications and Experience

  • Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
  • University Degree or equivalent in relevant subject.


  • Diploma in Banking Studies is an added advantage.
  • At least Five (5) years relevant experience preferably in a financial environment with exposure to Corporate and Investment Banking ( CIB ), and Commercial and Agri Business
  • Exposure to corporate and investment banking customers:
  • global corporates, government and public sector, large corporates, commodity traders and agribusiness
  • Strong knowledge of bank products and channels
  • Understanding product and channel market demands
  • Familiarity with international best practices and global trends in the sector.
  • Knowledge of legal and regulatory issues typical for country banking system

Job Core Competencies

  • Excellent Communication Skills (Verbal and written communication)
  • Excellent problem solving skills
  • Analytical skills
  • Presentation skills
  • Customer Service and proactive selling skills
  • Ability to apply creative and innovative solutions

How to Apply

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to:

Application deadline
1 Aug
Email applications to
Zambia National Commercial Bank (ZANACO) image
Zambia National Commercial Bank (ZANACO)
Personal banking
Agribusines and SME business banking
Corporate finance
Electronic payment systems
Zambia National Commercial Bank, commonly known as ZANACO provides personal and business banking, corporate finance, Visa payment systems, investment and loan facilities. ZANACO is the largest financial services provider in Zambia. ZANACO has partnered with Zampost to allow customers to deposit and withdraw funds from their accounts from anywhere in Zambia. The bank has a special interest in agribusiness and small and medium enterprises, offering SMEs payroll solutions.

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