Trade Finance Senior Specialist X1

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Transactional Banking Department to be based at Head Office:-

Job Purpose

  • To oversee the sale and processing of Trade Finance products namely Import Documentary Credit, Export Documentary Credit, Bank Guarantees, Import Documentary Collections, Export Documentary Collections, Outward Telegraphic Transfers, Inwards Telegraphic Transfers, Bills Discounting and Foreign Drafts to Zanaco clients across the market.

Under the supervision of the Head Transaction Banking the following are among the Job Key Responsibilities:-

  • Structuring and implementation of Trade Finance product solutions for both Wholesale bank and Retail bank customers in the Zambian market.
  • Marketing of high quality Trade related business in Zambia in collaboration with Relationship Managers (RMs) and sustain Zanaco’s wallet share of Trade business from the Wholesale and Retail bank customers.
  • Identification of new opportunities in the market for Trade products in order to raise the profile of the Bank’s Trade Finance market and make Zanaco the bank of choice for Trade products in Zambia Market.
  • Implementation of Trade product sales plans in line with the overall sales strategies in order to ensure that revenue targets are achieved.
  • Soliciting business from existing and new customers through consultative and aggressive sales plan in order to maximise utilisation of approved Trade facilities.
  • Training and ensuring that all members of the Trade Finance team have the necessary understanding of Trade products offered by the Bank and advise them on any new global developments in Trade Finance.
  • Accessing and reviewing Trade products offered by the competitors in the market along with their pricing strategies.
  • Responsible for Trade related cost management where applicable.
  • Identifying opportunities for cross selling other Bank products and advise internal stakeholders accordingly.
  • Ensuring that a comprehensive customer charges data base is in place and accurately used in order to maximise Trade revenue and to minimise Trade revenue leakages.
  • Responsible for speed processing of all Trade products.
  • Rolling out Trade products where applicable.
  • Assisting and working closely with the relationship managers and product partners in ensuring closures via joint calling, preparing and executing presentations, proposals and resolutions.
  • Any other responsibilities as maybe assigned by management

Internal/External Contact

External: Corporate/SME Customers

Internal: All Divisions

Qualifications and Experience

  • Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
  • University Degree or equivalent in relevant subject.
  • Professional: Diploma in Banking Studies is an added advantage.
  • At least Five (5) years banking experience.
  • Understanding of Trade Services products and account opening, KYC, Cash and other Branch process requirements.
  • Thorough understanding of ICC rules such as UCP 600, URR 725, URC 722, URDG 758, INCOTERMS 2000, laws and regulations governing International Trade.
  • Understanding of relevant legislation e.g. KYC, Anti – Money laundering, Banking code.
  • Understanding of people policies and processes.
  • Demonstrated complaint handling and resolution skills.

Job Core Competencies

  • Excellent Communication Skills (Verbal and written communication)
  • Delighting customers
  • Networking/Liaison
  • Persuading and selling
  • Drive for results
  • Analytical thinking
  • Team work

How to Apply

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to:

Application deadline
1 Aug
Email applications to
Zambia National Commercial Bank (ZANACO) image
Zambia National Commercial Bank (ZANACO)
Personal banking
Agribusines and SME business banking
Corporate finance
Electronic payment systems
Zambia National Commercial Bank, commonly known as ZANACO provides personal and business banking, corporate finance, Visa payment systems, investment and loan facilities. ZANACO is the largest financial services provider in Zambia. ZANACO has partnered with Zampost to allow customers to deposit and withdraw funds from their accounts from anywhere in Zambia. The bank has a special interest in agribusiness and small and medium enterprises, offering SMEs payroll solutions.

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