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IT Officer

Department: Information Technology

Reporting to: IT Manager

  • The IT Officer will be responsible for installation, setup, and monitoring of local area network (LAN), and wide area network (WAN).
  • Perform a variety of maintenance, installation, systems administration tasks that enable auxiliary and business applications to be operational and also ensure incidents and service requests are resolved in time.

Primary Responsibilities

  • Administer network workstations running windows operating systems.
  • Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software;
  • Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
  • Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, printers, and related equipment.
  • Perform and/or oversee software and application development, installation, and upgrades.
  • Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.
  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  • Administer Domain controllers and Active directory
  • Install, configure, troubleshoot, and administer insurance and accounts systems
  • Maintain and administer Office 365 suite of applications
  • Develop and conduct various training and instructions for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
  • Identify utilization patterns and their effect on operation/system availability and performance expectations.
  • Anticipate communication and networking problems and implement preventive measures.
  • Establish and perform maintenance programs following company and vendor standards.
  • Ensure timely user notification of maintenance requirements and effects on system availability.
  • Investigate, recommend and install enhancements and operating procedures that optimize network availability.
  • Maintain confidentiality with regard to the information being processed, stored or accessed by the network.

Qualifications

  • Degree in Information Technology, Computer Science or related field from a recognized University
  • Certifications such as MCSE, CCNA, Oracle will be an added advantage
  • At least 3 years of relevant work experience
  • At least one year experience in supporting LANs and WANs
  • Experience in setting up and maintaining computer hardware
  • Experience in computer user support
  • Must be able to communicate well in spoken and written English
  • Knowledge of Windows Server/Sun Solaris Operating Systems
  • Degree in Information Technology, Computer Science or related field from a recognized University
  • Certifications such as MCSE, CCNA, Oracle will be an added advantage
  • At least 3 years of relevant work experience
  • At least one year experience in supporting LANs and WANs
  • Experience in setting up and maintaining computer hardware
  • Experience in computer user support
  • Must be able to communicate well in spoken and written English
  • Knowledge of Windows Server/Sun Solaris Operating Systems

How to Apply

Send your curriculum vitae via email to:

Application deadline
10 Aug
Email applications to
recruit@nicoinsurance.co.zm
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