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Learning and Development Manager C - IRC153956

Job Purpose

  • Manage training and development by providing resources to Business Units.
  • Manage facilitators and administrators, implement training and development policies.

Responsibilities

  • Supervise and control expenses of the Learning and Development function to ensure optimal use of funds.
  • Supervise and guide Facilitators by ensuring that the learning and development goals are met and excellent service is provided to the employees.
  • Analyse audit reports and recommend learning and development interventions.
  • Coordinate delivery of learning and development activities.
  • Coordinate and implement Development Programs
  • Research Learning and Development best practices and recommend amendments to the Learning Policy.
  • Supervise and control the maintenance of the Learning centre and all facilities.
  • Coordinate and administer the Bursary Scheme of the Group.
  • Identify training needs within the Group and develop and recommend suitable training capability to deliver on these needs.
  • Contribute to the establishment and implementation of a sustainable training function.
  • To design material and deliver training appropriate solutions.
  • Facilitate and deliver technical and soft skills training.
  • Report on training done and costs per month.
  • Ensure all training activities and materials meet the training policy and standards of the Group.
  • Investigate and leverage off the training done within FNB to ensure compliance with regulatory bodies.
  • Identification and active involvement in external training and accreditation providers.
  • Keeps accurate database of all Learning and Development activities.
  • Minimum Grade 12 Certificate with 5 credits and passes in English and Mathematics
  • Diploma or Degree in HR or related field and preferably or an equivalent combination of experience and education.
  • A Diploma in Training Methods will be an added advantage
  • Comprehensive knowledge of Banking, banking products, services and delivery channels
  • Certification in soft skills training such as coaching, mentoring and presentation skills will be an added advantage
  • Knowledge of techniques and philosophies of adult education.

Experience and Qualifications

  • Grade 12 Certificate with 5 credits and passes in English and Mathematics.
  • Diploma or Degree in HR or related field and preferably or an equivalent combination of experience and education. A Diploma in Training Methods will be an added advantage.
  • Comprehensive knowledge of Banking, banking products, services and delivery channels.
  • Certification in soft skills training such as coaching, mentoring and presentation skills will be an added advantage.
  • Knowledge of techniques and philosophies of adult education.

How to Apply

Submit your CV and application on company website:

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First National Bank Zambia Ltd (FNB)
First National Bank Zambia Ltd (FNB)
Lusaka
Personal banking
Business banking
Corporate finance
Investment
Mortgages
Loans
Electronic payment systems
First National Bank Zambia (FNB) is a subsidiary of the South African banking group FirstRand Group, with operations in Botswana, Lesotho, Mozambique, Namibia and Swaziland. Established in 2009 in Zambia it offers a wide range of banking products, including cheque and savings accounts, personal and home loans, student loans, mortgage loans, business loans, credit and debit cards, vehicle finance, investments, online and mobile banking as well as corporate finance.
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