Unilever Zambia Ltd
Posted Job
about 2 years ago

Accounts Receivable Specialist

Job Number: 18000CS9

Main Job Purpose:

  • Routine collection activities (verbal or written) relating to customers’ outstanding debts. Ensuring debtors days, overdue invoices and aged invoice KPI’s are delivered.
  • Ensure bad debt is managed as per the agreed collection policy.

Key Accountabilities:


  • Prepare customer statements as per customer requirements
  • Ensure statements are accurate and complete, Capgemini back posting & baselines dates are accurate
  • Invoices, credit notes & pods are sent to customer where required
  • Customer statements are sent to customer timeously
  • Customer details are accurate and complete
  • Obtain customer confirmation that statements have been received/uploaded successfully
  • Where payment date falls on a weekend or public holiday negotiate early payment


  • Ensure invoices are paid within payment terms
  • Request early remittances to have visibility of what will not be paid. Investigate the invoices not on remittances
  • Where pods/grv etc need to be furnished for payment, kindly ensure the customer receives this timeously
  • Ensure account is reconciled timeously to enable the early follow up on possible second payment
  • Regularly extract ledger and proactively follow up on aged invoices
  • Invoices greater than 90 days that are under dispute must be escalated for assistance with recovery or highlighted as possible bad debt
  • Ensure Global and local KPIs for overdue/ageing and debtors days are delivered
  • Payment plans/extended terms are approved by CDF
  • SAP should be updated with follow up comments or correspondence attached for follow up and tracking
  • Credit management solution specialist is aware of customers overdue and where orders should not be released
  • Cash In Advance customers, orders are only released after confirming payment in bank

Cash Application:

  • Follow up on “routine” cash application with CG ensuring recons are complete timeously and KPIs are delivered
  • Completeness and accuracy of cash application by CG
  • Clearing of all reserve bank cross boarder payments are performed
  • Accounts are reconciled and unmatched credits are investigated
  • Remittances are reconciled within SLA
  • Delivery of cash application KPI by ensuring remittances are received and sent to CG timeously


  • University degree either in Finance/ Commerce/ Accounting
  • ACCA Diploma in Accounting and Business/ Chartered Accountant will be an advantage
  • 2 years Finance experience within FMCG
  • Ability to work with large data volumes
  • SAP experience will be an advantage

How to Apply

Submit your CV and application on company website:

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