Standard Chartered Bank Zambia Plc
Standard Chartered Bank Zambia Plc
Posted Job
about 2 years ago

Country Head of Product Sales

About Standard Chartered. We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

J3093) - (1800028633)

The Role Responsibilities


  • To drive Treasury marketing activities through sales and product offering to corporate and institutional clients towards attainment of the financial targets.
  • To put a strategy in place for increasing the Bank’s Share of existing clients business (FX, Bonds, Money Market and Structured Products) for enlarging the current portfolio of institutional clients.
  • To devise systems whereby results of the marketing efforts are reviewed periodically with the Head of Treasury and other team members and reconciled against targets.
  • To increase new products and initiatives in the market place with the object of improving profitability.
  • To conduct presentation to existing and potential customers in order to increase awareness of the Treasury products and to build relationships.
  • To maximise returns on FM and CB Wealth products across the Commercial Banking (CB) segment within your Region of responsibility
  • To ensure you have the right coverage model and product delivery channels for CB clients in your Region


  • To set up new revenue streams by exploring new market niches and selectively introducing new products.
  • To set up a clear and coherent marketing plan.
  • To set up an aggressive calling plan across existing and potential clients.
  • To monitor business performance on an ongoing business vis-à-vis budget and take proactive measures to achieve it.
  • To work closely with CIB and CB teams with a view to expanding Global Markets franchise.
  • To ensure that the clients of the Bank are serviced efficiently by quick quotation of rates, quality inputs on the markets and regular contact on telephone etc.
  • To ensure that necessary steps are taken to address regulatory and internal control guidelines.
  • To manage an exclusive list of clients as and when required to do so.
  • To cross sell CIB & CB products to the customer base
  • To value add to the customers business by selling Fixed Income and Derivative Products
  • To increase e-commerce penetration for each country client portfolio
  • To ensure compliance with all applicable Group Compliance Standards and local regulations under the CRM framework
  • Develop and maintain good relationship with regulators

Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to:

  • Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.

People and Talent

  • Lead through example and build the appropriate culture and values.
  • Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Ensure the provision of ongoing training and development of people, and ensure that holders of all roles are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
  • Employ, engage and retain high quality people.
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.


Regulatory and Business conduct:

  • Provide oversight in line with the Standard Chartered Conduct Principals to ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements.
  • This includes compliance with local banking laws, other applicable laws (e.g. laws governing securities activities, company law) and anti-money laundering regulations and guidelines.]
  • This includes the responsibility for the conduct of individuals in the Financial Markets Sales Zambia ensuring behaviours set out in the Group Code of Conduct are followed and that Financial Markets Sales Zambia achieves the outcomes set out in the Conduct Principals and Pillars.
  • Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
  • Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.
  • Local regulator prescribed responsibilities and Rationale for allocation.

FM Front Office Supervisor Responsibilities

  • This role has been identified as a Financial Markets ‘Front Office Supervisor’ and as such has associated with it a series of specific supervisory responsibilities in addition to any current employee/ management responsibilities within the Bank.
  • Periodically the holder of this role will be required to attest that they understand their specific supervisor responsibilities and that they will execute these diligently.
  • For the avoidance of doubt these Front Office Supervisory Responsibilities supplement and do not replace those outlined in this Job Description as well as any other applicable core employee/management responsibilities associated to employment with the Bank.

Our Ideal Candidate


  • Extensive experience in most areas of the Bank is required.
  • A University degree with a preferred Post Graduate/ professional qualification.
  • Basic knowledge of the foreign Exchange and Money Markets and the products accessible is a must.
  • ACI Certification
  • Should be conversant with all operational aspects of Treasury
  • Must possess the ability to work quickly and accurately under pressure
  • Mathematics and computer skills are required
  • A sound economic background is a must
  • Must possess good analytical skills to be able to structure deals
  • Must possess excellent Marketing and Communications skills
  • Should have good interpersonal skills

How to Apply

Submit your CV and application on company website:

Standard Chartered Bank Zambia Plc image
Standard Chartered Bank Zambia Plc
Business banking
Corporate finance
Personal banking
Currently, Standard Chartered Bank Zambia has a total of 25 outlets across the country and 47 automated teller machines (ATMs), with four being electronic banking centres. The bank has a presence in six of Zambia's ten provinces with branches in the Copperbelt, Lusaka, Northern, North Western, Southern and Western provinces. Standard Chartered Bank Zambia offers a wide array of services that encompass personal and business banking, corporate finance, investment, loans and personal life insurance.

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