Posted Job
about 2 years ago

Dispatch Clerk (Kitwe)

Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service in the following roles:

At Yalelo, we work in a fast-paced environment where attention to detail and proactive initiative is critical to the success of the business. The primary purpose of this role is to provide warehousing & logistics distribution and maintenance and delivery of fish commodity and other goods in accordance with agreed customer service levels.

The Right-Fit candidate will have the following knowledge, skills and attributes:

  • Strong organization skills
  • Attention to detail
  • Good interpersonal
  • Customer service and telephone communication skills
  • Work independently and within a team;
  • Handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment
  • Professional work ethic and not afraid of hard work

Job Purpose

  • Assign motor vehicles and drivers for conveyance of merchandise and passengers and compiles lists of available vehicles
  • Schedule and optimises route plans in alignment with customer expectations and internal KPIs
  • Prepare picking slips, delivery notes and Trip sheets for warehouse staff and drivers for efficient loading and dispatch of the deliveries on time
  • Maintain constant communication with drivers, logistics and sales staff to ensure customers delivery needs are addressed
  • Monitor the loading of trucks by warehouse staff and ensure the loads are complete to customer’s satisfaction.
  • Monitor paperwork and shipment documentation for accuracy
  • Communicate all relevant information effectively to involved parties to ensure proper execution
  • Handle internal and external customer concerns in a quick and courteous manner, escalating matters based on priority
  • Develop relationships with all cross-sectional staff; utilize relationships to influence others and gain willing cooperation
  • Perform other duties and special projects as assigned

The Essentials:

  • Diploma in Purchasing and Supply or any related field
  • Computer literate
  • Grade 12 Certificate
  • More two years’ experience in same or related industry
  • Experience as a dispatcher with courier company is added advantage
  • Able to work in a 24/7/365 days environment
  • This is a full-time position and the successful candidate must be available to work weekdays and weekends.
  • Kitwe residents encouraged to apply.

How to Apply

Please note that for Kitwe we would encourage Kitwe residents to apply.

If you’re the one, Yalelo wants to hear from you today!!! Only email applications will be accepted. Email your application letter and your CV to:

Application deadline
7 Sep
Email applications to
Yalelo image
Processing and Distribution
Nutrition and Recipes
Yalelo is a pioneer of aquaculture in Zambia, bringing together local resources and world-leading practices. The company implements a scalable solution to ease the pressure on Zambia’s wild-capture fisheries sector. Founded in 2011, Yalelo is now a leading fisheries firm in Zambia and among the largest aquaculture firms in Africa. This company breeds and grows its tilapia on the shores of Lake Kariba and sells nation-wide. Yalelo’s pristine water locally produced non-GMO fish feed and a robust cold-chain result in product quality and affordability that are transforming customer experience.

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