University of Maryland Zambia
Posted Job
about 2 years ago

Program Quality Advisor


Support efforts to improve the quality of patient centered services across the projects supported by the University of Maryland, Baltimore (UMB) by:

  • Monitoring the implementation of the UMB projects’ performance improvement plans

Providing technical assistance to the UMB field offices for:

  • The development and monitoring of district and facility annual quality management and quality improvement plans
  • Granular site management
  • Identifying gaps in meeting the minimum service standards in service delivery and identifying sustainable, site-level driven program improvement solutions
  • Assisted data demand, utilization by health workers
  • Reviewing technical support visits reports and providing feedback to project staff
  • Participation in the provincial QA/QI activities
  • On a quarterly basis support field office visits to districts and selected facilities to strengthen the implementation of QA/QI interventions
  • Represents the UMB at the national QA/QI Technical Working Group and at donor led platforms
  • Keeping a library on best practices and evidence based improvement strategies
  • Being resourceful in identifying different methodologies/tools/resources to enhance improving the different dimensions of quality
  • Work with different UMB departments to strengthen systems and processes for improved program performance


  • Three (3) years’ experience HIV Care and Treatment
  • Experience in QA/QI
  • Minimum Bachelor’s degree in a health-related field, an added advantage
  • Knowledge in Microsoft software and other data analysis packages as an added advantage

How to Apply

Please send application letter and CV including contact details, including three references to:

Email applications to

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