Business and Operations Manager

Job Overview

  • The Business and Operations Manager is charged with leading the non-academic portions of AISL in support of the school’s
  • mission and vision.
  • The role will encompass finance and operations, as described below. The Business and Operations Manager
  • will report to the School Director and will serve on the Executive Leadership Team to advance the school’s mission and to prioritize student learning.
  • The Business and Operations Manager will serve as the deputy to the Director and will assume responsibility for the organization when the director is unavailable.


  • University degree in Finance/Accounting/Business Administration, or similar area (graduate degree preferred)
  • Proven organizational ability and initiative
  • Strong interpersonal skills; ability to build strong relationships in a culturally diverse context
  • Effective written and oral communication
  • Previous successful management experience in a similar institution
  • Evidence of ability to supervise the operations of a business office, including knowledge of budgets and financial
  • management; accounting and reporting; cash and asset management; procurement; payroll and human resources
  • Evidence of ability to oversee operational management of a large facility
  • Familiarity with technology in the business setting, including experience in the selection and implementation of financial reporting systems.

Key Attributes

  • Ability to connect the operations of the school to the human-centered mission of the school
  • Reflective, self-aware leader who is approachable, collaborative, and empowering
  • Systems thinker able to unite individual talents to attain common goals
  • Commitment to customer service
  • Ability to identify areas for improvement and to develop and implement solutions in a growing, inspirational environment
  • Desire to inspire beyond efficiency and compliance
  • Experience with international organizations preferred
  • Commitment to longevity in this position

Performance Responsibilities

  • Business Management and Accounting
  • Establish, maintain, and supervise business procedures and practices in the following areas:
  • Purchasing, receiving, asset management, and storage
  • Accounts payable and receivable, assets recording and control, and payroll
  • Recording and reconciliation of all school income and expense and balance sheet accounts
  • Identification and implementation of improvements to accounting and reporting procedures
  • Guidelines governing the investment of all AISL funds; manages AISL funds pursuant to adopted AISL investment policy
  • Annual budgeting and the preparation of periodic budget-to-actual status reports
  • Long term financial planning
  • Establish, maintain, and supervise financial accounting controls and reporting procedures to ensure the financial integrity of the institution.
  • Prepare monthly financial reports for the School Director and the AISL Board Finance Committee
  • Provide data to the School Director and the AISL Board Finance Committee on the financial implications of policy/procedure changes
  • Coordinate and oversee business office employees and ensure a strong customer service ethos
  • Coordinate and oversee the annual company audit
  • Maintain an updated Financial Procedures Manual
  • Prepare financial cash flow forecasts for submission to financial institutions relating to financing requirements.
  • Monitor bank loan(s) if necessary. Submit quarterly financial reports and other periodic and annual reports as required by the loan agreement

Facilities and Operations

  • Oversee the managers of the operations departments including maintenance, health & safety, security, technology,
  • human resources, contract maintenance, and transportation
  • Work with operations department managers to cultivate effective teams and ensure a positive work environment for operations staff
  • Establish clearly defined operational protocols to ensure the smooth running of the school’s operations


  • Attend periodic AISL Board of Directors committee meetings.
  • Present updates on school budget and finances at Open Board Meetings.
  • Support the development of our business office and operations employees through inspired professional learning and opportunities for career advancement
  • Seek opportunities for business and operations employees to engage with the academic aspects of the school to inspire connection to the mission and educational program
  • Perform other duties and responsibilities consistent with the position
  • Terms of Employment
  • Salary and benefits commensurate with experience and competitive for the region

Application Procedure

Interested candidates are asked to send the following documents in ONE PDF to

Apply early since AISL reserves the right to conclude this search if an outstanding candidate is identified before the application deadline.

  • Letter of Application, no longer than two pages, that outlines the applicant’s strengths as related to the position and their interest in AISL and Zambia
  • Current résumé
  • One-page document with updated contact information for five (5) professional references
Application deadline
15 Nov
Email applications to
American International School of Lusaka (AISL) image
American International School of Lusaka (AISL)
Secondary school
Primary school
Early learning centre
AISL is a non-profit, coeducational day school offering quality education to students from pre-school to grade 12. The school is accredited by the Council of International Schools (UK) and the Middle States Association of Colleges and Schools (USA). As an International Baccalaureate World School, the American International School of Lusaka is authorised to deliver the Primary Years Programme (pre-school through grade 5), the Middle Years Programme (grades 6-10), and the IB Diploma (Grade 11-12).

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