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Enquiries Clerk – Chipata

Cavmont Bank Ltd is a diversified financial institution with 20 outlets across the country that provides high quality products, services and financial solutions to the Retail and Corporate markets. We are looking for outstanding Human Resource with extensive experience at Senior Leadership level in high profile and complex environments with exemplary levels of performance history, who are decisive and tenacious, with a track record of delivering growth; and who attract and create talented, high performing teams:

The position of Enquiries Clerk reports directly to the Branch Administrator and ensures that client enquiries and complaints are handled in a professional and efficient manner.

Assisting and advising more junior enquiry clerk’s and assistant’ s to carry out daily tasks in such a manner that customer service is promoted.

Key Performance Areas (Kpas)

  • Responsible for attending to clients, dealing with enquiries, providing correct information and for referring clients.
  • Experience, Knowledge & Skills
  • Knowledge of the system and processing activities
  • Professional image and grooming
  • Self-confidence and interpersonal skills
  • 1 year general banking experience
  • Evaluating skills
  • Product Knowledge
  • Good knowledge of bank’s procedure manuals
  • Computer literate (knowledge of Word, Excel)

Core Competencies

  • Quality conscious
  • Friendliness
  • Observant
  • Communicating orally
  • Interpersonal Sensitivity

Qualifications

  • Full Grade 12 certificate with credits or better in English and Mathematics • A post graduate qualification will be an added advantage.

How to apply

We welcome applications from suitably qualified candidates, which include a cover letter and comprehensive curriculum vitae, via email only to:

Application deadline
26 Oct
Email applications to
hr@cavmont.com.zm
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Cavmont Bank Ltd
Cavmont Bank Ltd
Lusaka
Personal banking
Business banking
Corporate finance
Investment
Mortgages
Loans
Established in 2004, Cavmont Bank is a diversified financial institution with 19 outlets across the country. The bank provides personal banking, business banking, corporate finance, investment, mortgages and loans. It provides high quality products and services through outstanding and superior customer service. Their services support individuals, the public sector and companies of all sizes. Cavmont Bank is a registered commercial bank in Zambia with more than 50,000 clients and 240 employees.
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