VisionFund Zambia
Posted Job
about 2 years ago

Customer Relationship Officers x4

VisionFund Zambia (VFZ) seeks to recruit qualified candidates who are motivated and result oriented to fill the positions of:

Customer Relationship Officers x4 – Kasama, Chipata , Solwezi And Chingola


  • The Customer Relationship Officer is responsible for the mobilization of clients and facilitation of the formation of self-selecting solidarity groups, community banks and individuals, retention of credit in the institution, training of group members before and after loan disbursements, maintenance of active and quality portfolio, effective and efficient management of financial and other resources, giving input and feedback on program development and design and monitoring portfolio at risk on a daily basis.


  • Certificate or Diploma in Banking & Finance, Agriculture, Business Administration, or any related field
  • Must have at least 2 years experience in Microfinance Industry.
  • Good research, analytic and report writing skills;
  • Ability to conceptualize and evaluate new ideas and new business opportunities.
  • Ability to communicate effectively, both verbally and in writing.
  • Good computer appreciation skills.
  • Able to stand above denominational diversities.
  • Attends and participates in the leadership of daily devotions
  • Working Environment / Conditions:
  • Office environment: typical office based 40% and Branch field Visit 6 0%

How to Apply

Interested candidates should send copies of CV only and a cover letter stating the town to the following e-mail address:

Female candidates are encouraged to apply.

Application deadline
29 Oct
Email applications to

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