Credit Controller

Madison General Insurance Company (MGen) is one of the leading General Insurance Companies in

Zambia with branches in Lusaka, Kabwe, Ndola, Kitwe, Chingola, Livingstone, Chipata , Kasama and Solwezi.

The Company invites applications from suitably qualified and experienced individuals to fill in the following positions all based in Lusaka.

Graduate Trainees

  • Customer Relationship Manager – Agency Channel
  • Underwriting Assistant
  • Credit Controller
  • Credit Controller

Qualifications and Competencies

  • Full grade twelve certificate with at least meritin Mathematics & English
  • ACCA level II or ZICA licentiate
  • Must be a member of ZICA
  • Knowledge in credit management
  • Should be conversant with excel and word and relevant accounting software
  • Should be able to meet deadlines, be flexible and use initiative
  • Excell ent report writing skills
  • Honesty and adherence to financial information confidentiality
  • Must be a team player
  • Must have a valid drivers licence
  • Must have 2 year working experience in relevant field

Duties & Responsibilities

  • To check and confirm to the Underwriters on the status of the premium before a claim is processed within 24hrs. Any delays sh ould be communicated to the claims team.
  • To ensure that statements are sent on a monthly basis and reconciliations are done on a quarterly basis
  • To effectively communicate with the CRM’S on all accounts without instalment plans.
  • To ensure prompt collection of premiums and should be able to manage debtors days within 60 days.
  • Ensure prompt allocation of Premiums.
  • To enforce the National Credit Policy as well as the Internal Credit Policy and report non-compliance to the Manager Credit Control.
  • Ensure that all policies on the cancellation notice schedule are blocked in premia 10 and a schedule of policies on cancellation are communicated to the claims team.
  • Follow up all instalment plans and ensure they are adhered to by the clients and report any defaulting clients to the Manager Credit Control.
  • Ensure that quarterly cancellations notices are done by the 10th for all overdue
  • Ensure that quarterly cancellations notices are done by the 10th for all overdue polices not on instalment and those on instalment but in defautt- Submission of actual cancellation schedules for all unpaid cancelled policies to the Manager Credit Control.

How to Apply

Interested candidates with the requirements stated may submit their applications electronically via email consisting of letter and CV only, in a single document, to the Group Head – Human Resource on the email below: Please indicate the job title in the subject of your e-mail and use your full name as the filename of your application. Please note that only shortlisted candidates will be contacted.

Application deadline
16 Nov
Email applications to
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Madison General Insurance Company Zambia Ltd
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Madison General Insurance has been the insurer of preferred choice since 1992. With a rich portfolio of satisfied clients and a growing list, they boast a presence in 6 out of 10 provinces in Zambia and plans are underway to increase our customer touch-points through more branches and mobile offices. Madison's claims payment period is comparable to none in the industry coupled with unprecedented quality customer service. You do not just buy insurance with Madison, you earn the right to a peace of mind.

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