Data & Report Specialist

Job Advert

1. Purpose of the Job

  • To conduct a full lifecycle data analysis to include requirements, activities and design and develop reporting capabilities, monitor performance and quality control plans to identify improvements.

2. Key Responsibilities

  • To be involved in new projects, design and develop, Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from business units within the required timeframe and specification
  • Drive business profitability in the context of cost management through Information technology solutions
  • Identify process improvements (cost savings or efficiency improvements)
  • Measuring customer satisfaction and adherence to Service level Agreements between business and IT regarding IT service quality and performance
  • Required stakeholder sign off for new business procedures and interact and maintain good relationships with business stakeholders (business users, change management resources, developers, testing and training teams)
  • Communicating with various business stakeholders, obtaining their sign-off on projects
  • Translate Business Strategies into actionable goals and execute relevant BI projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
  • Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions and ensure compliance with audit requirements
  • Extract data from various sources and convert it into meaningful information that can enhance the effectiveness of business decisions
  • Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency and by adding additional insight into information produced for clients to ensure a valueadded service to any information request to enhance business efficiencies.
  • Involvement in new projects, design and develop Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification.
  • Ensure that business process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated) to continuously identify opportunities to improve the process and ensure quality of delivery is obtained
  • Analyse derived information to create value added knowledge of the bank’s products, channels, service levels, trends, or customers.
  • Any other duties as assigned by superiors.

3. Qualifications and Experience

  • Full grade 12 certificate
  • Bachelor of Science degree in Computer Science or related field
  • Five years Business Analysis experience on various projects. Systems related and non-systems related e.g. process re-engineering.
  • Experience in payments and banking industry will be an advantage

How to Apply

If you meet the above requirements, kindly submit your application letter together with a detailed Curriculum Vitae and certified copies of qualifications to:

The Head – Human Capital and Administration,

National Savings and Credit Bank,

PO Box 30067,


Cairo Road,


Application deadline
26 Nov
Email applications to
National Savings and Credit Bank Zambia (NATSAVE) image
National Savings and Credit Bank Zambia (NATSAVE)
Personal banking
Business banking
National Savings and Credit Bank (NATSAVE) is a government owned non - bank financial Institution established in 1972. The bank conducts the following services: accept deposits, operate savings schemes, provides loans and conducts any other banking transactions to suit the different needs of customers. The bank has firmly positioned itself in the market through its unequaled presence in several districts of the country with 35 branches through which, it delivers quality financial products at competitive rates.

Run a business in Zambia?

Online Business Essentials – Everything you need to market your business online
Ecommerce – Everything you need to start an online store and sell online
Branded Website – Everything you need to launch a business website

About us

Find suppliers for whatever you need in Zambia
Each supplier page has all the information you need to choose the best option for you — contact details, directions, opening times, photos, prices, products, services, special offers and more.
Our mission
Provide useful information about businesses in Zambia
Empower Zambian businesses to market themselves online
Share our beloved country and continent with the world
© 2020 Infobwana Ltd. All rights reserved