Application Development, Maintenance & Support Manager

Job Advert

1. Purpose of the Job

  • To maintain, support, and upgrade existing systems and applications needed to keep the business running and lead a team of software developers.

2. Key Responsibilities

  • Manage the development, deployment and support of new application, systems software and/or enhancements to existing applications throughout the bank
  • Ensure that development projects meet business requirements
  • Ensure that all system applications in production are well maintained and supported according to agreed service level agreements
  • Collaborate with Business Analyst, Developers and System owners in the testing of new software programs and applications
  • Manage and provide direction for the Application and Development team in support of business applications
  • Review and analyze existing applications’ effectiveness and efficiency and develop strategies for improving or leveraging these systems
  • Research and make recommendations on software products and services in support of procurement and development efforts
  • Co-ordinate feasible studies for software and system products under consideration for purchase, and give advice based on findings
  • Prioritize projects assigned to the Application and Development team
  • j) Responsible for the Development lifecycle of the Bank’s software systems, including gathering requirements, database, management, software development, testing , implementation, user follow up, support and project management.
  • Develop and implement change control processes for the development team to follow
  • Provides ad-hoc reporting and decision support required for management decision processes
  • m) Makes technology decisions that affect Software Development.
  • Works on special IT projects as and when required
  • Assist with the planning and development of the overall ICT strategic planning to ensure operational business needs are met across the bank
  • Any other duties as assigned by superiors.

3. Qualifications and Experience

  • Full grade 12 certificate
  • Bachelor of Science degree in Computer Science or related field
  • Eight years Technical/Systems Support/Programming experience in Banking/ ICT Industry of which Five years’ is managerial experience
  • In depth knowledge of the Database systems SQL, Core Banking System, Programming, etc.
  • Knowledge in Management practices, skills and concepts, administration, project control, supervisory techniques and budgeting
  • Good knowledge of Oracle and UNIX will be an added advantage

How to Apply

If you meet the above requirements, kindly submit your application letter together with a detailed Curriculum Vitae and certified copies of qualifications to:

The Head – Human Capital and Administration,

National Savings and Credit Bank,

PO Box 30067,


Cairo Road,


Application deadline
26 Nov
Email applications to
National Savings and Credit Bank Zambia (NATSAVE) image
National Savings and Credit Bank Zambia (NATSAVE)
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National Savings and Credit Bank (NATSAVE) is a government owned non - bank financial Institution established in 1972. The bank conducts the following services: accept deposits, operate savings schemes, provides loans and conducts any other banking transactions to suit the different needs of customers. The bank has firmly positioned itself in the market through its unequaled presence in several districts of the country with 35 branches through which, it delivers quality financial products at competitive rates.

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