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Teller - IRC160134

Purpose

  • To provide excellent service by processing client transactions in a quick correct and efficient manner according to specified procedures.

Responsibilities

  • Management of cost (Tellers Differences).
  • Leads generation.
  • Must be ready to receive customer when the doors open.
  • Engage the customers in a professional way as specified in the service standards.
  • Ensure that the customers’ requests are clearly understood.
  • Process the request in a quick and efficient manner without any mistakes.
  • Treated customer information with the necessarily confidentiality.
  • Make the customer aware of security information that will assist them in keeping their money safe
  • Adherence to FNB Golden Rules.
  • Execute activities within risk and compliance requirements.
  • Error free capture of transactions (deposits, transfers, payments and withdrawals)
  • Achieve competence against all key result areas required.
  • Ensure annual / sick leave is updated on MyWorkPlace.

Experience and Qualifications

  • Diploma/Degree in Business related field.
  • Previous teller experience will be an added advantage.
  • TCD experience preferable.

How to Apply

Submit your CV and application on company website:

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First National Bank Zambia Ltd (FNB)
First National Bank Zambia Ltd (FNB)
Lusaka
Personal banking
Business banking
Corporate finance
Investment
Mortgages
Loans
Electronic payment systems
First National Bank Zambia (FNB) is a subsidiary of the South African banking group FirstRand Group, with operations in Botswana, Lesotho, Mozambique, Namibia and Swaziland. Established in 2009 in Zambia it offers a wide range of banking products, including cheque and savings accounts, personal and home loans, student loans, mortgage loans, business loans, credit and debit cards, vehicle finance, investments, online and mobile banking as well as corporate finance.
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