SNV Netherlands Development Organisation Zambia
Posted Job
almost 2 years ago

Sanitation and WASH Governance Officer

SNV is a Not-for-Profit International Development Organisation with long-term, local presence in over 30 of the poorest countries in Asia, Africa and Latin America. Our team of advisors works with local partners to equip communities and businesses with the tools, knowledge and connections they need to increase their incomes and gain access to basic services. SNV works across three sectors: Agriculture, Energy and Water, Sanitation and Hygiene. Several international donors fund our programmes. SNV has a +100 million euro annual turnover and is aiming for further growth.

Project background:

The project forms part of the overall DFID WASH results programme following extension of phase 1 implemented between May 2014 to March 2018. The programme seeks to reach at least 100,000 people in Chama, Chilubi and Nakonde by December 2019 in basic sanitation. It also has a specific focus on system strengthening and capacity building. In recent years, demand creation for sanitation has led to promising progress in rural sanitation, both in terms of increased government commitment and examples of successful approaches on the ground. However, the focus on sanitation demand creation, has led to relatively less attention being paid to hygienic behaviour and questions are emerging around sustainability. SNV will overcome these challenges through proven experience with the Sustainable Sanitation and Hygiene for All (SSH4A) Approach. The SSH4A approach, combines work on demand creation −mostly through Community Lead Total Sanitation (CLTS) − sanitation supply chains, hygiene behavioural change communication (BCC) and governance.

The approach includes the following components:

a. Strengthening capacity for steering and implementation of sanitation demand creation

b. Strengthening capacity for sanitation supply chains and finance

c. Strengthening capacity for behavioural change communication for hygiene promotion

d. Strengthening capacity for WASH governance

Purpose of the job:

  • The Officer is responsible for strengthening the capacity for the steering and implementation of sanitation demand creation activities at scale.
  • The Officer creates momentum for change related to elimination of open defecation by promoting and building capacity for broad coverage.
  • In addition, the Officer leads the stakeholder engagement necessary to fully integrate our sanitation coverage targets into governmental planning and budgeting, thus ensuring responsible governmental commitments to support sanitation efforts.
  • He/she develops and formulates good governance strategies, activities, and measures in accordance with best practices, ensuring an enabling environment for relevant stakeholders

Job Description

Main Tasks and Responsibilities:

The Officer will work closely with the Sanitation Supply Chain Officer to ensure that the supply-side interventions have sufficiently taken place before launching demand creation activities, and with the WASH Behavioural Change and Communication Officer to ensure the long-term hygiene behavioural change communication forms a part of post-triggering activities. The Officer will ensure that hygiene is fully integrated into the district sanitation plans and monitoring and with other subject matter experts ensure that business training and development takes into account appropriate hygiene standards.

Duties and Responsibilities include:

  • Lead process to develop Sanitation Demand Creation toolkits
  • Undertake training of trainers and direct training of facilitators for demand creation activities
  • Plan, develop, and conduct CLTS training workshops for a range of audiences
  • Assess the capacity of relevant line agencies
  • Identify government entities with the capacity to ensure scalable service delivery
  • Coordinate regional, provincial, and district level workshops for political leaders and decision makers to promote buy-in for sanitation campaigns
  • Support and promote the development of District Sanitation Plans
  • Support and promote capacity building activities for planning, budgeting, monitoring, and documentation at the district and village levels
  • Build the capacity of district level implementers to ensure effective implementation at scale
  • Evaluate the effectiveness of CLTS implementation by stakeholders operating at various levels
  • Manage the implementation of CLTS workshops by trained facilitators
  • Financial management of support triggering activities
  • Provide technical support for post-triggering activities including the provision and communication of informed choice material, post-ODF plans and any follow-up activities
  • Coordinate appropriate regulation and enforcement initiatives to ensure that local regulation is aligned with national legal frameworks and respects civil rights;
  • Maintain regular contacts with Local Governance institutions and other relevant international organisations for exchange of information on strategic issues and developments related to good governance
  • Provide updated and accurate advice related to best practices and relevant issues in the field of governance to partner services, and continuously update the instruments and tools for information-sharing
  • Provide advice on development and implementation of sustainable ethical policies and strategies.
  • Any other duties as may be assigned by the supervisor


  • Academic & professional qualifications, Knowledge and Experience:
  • Advanced degree in related field;
  • At least 5 years of experience working for international organizations in a Governance Advisory capacity
  • Demonstrated knowledge of sanitation, hygiene approaches (e.g. CLTS, PHAST and PHHE);
  • Significant experience in working with local, regional, and national government agencies and stakeholders in developing countries
  • Ability to lead and synergize the efforts of a team of multi-disciplinary advisors with varying knowledge on WASH/Governance
  • Excellent facilitation, communication and listening skills.

Additional Information

Competencies, Capabilities and Attributes: (Skills/behavioural (Special Training or Competence):

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