Precision Recruitment International
Precision Recruitment International
Posted Job
almost 2 years ago

Product Support Representative

The purpose of the job is to perform directly and support components on Site, provide the client with expertise in repairs, supervise and support mechanical and hydraulic maintenance on components.

Important Highlights

  • Must Have knowledge of, with vast experience on specific CAT (Caterpillar Machines) and CAT trucks (preferably CAT 785C, etc) and CAT software – SIS (Service Information System) and ET.

Essential Functions and Responsibilities:

  • Demonstrate commitment to OH&S, Environmental and Quality Systems and actively participate
  • Inspect and test the equipment performance
  • Trouble-shooting and warranty claims
  • Implement with the Customer the best maintenance practices for equipment long-term durability (preventive maintenance and overhauls)
  • Support, organize and coordinate directly major operations, major component change out / repairs
  • Represent the organization towards the customer
  • Advise about the tooling, the spare parts stock, the equipment usage
  • Demonstrated understanding of group warranty procedures and processes, hence, ensure implementation at area of work
  • Should be able to lead a team to completely assemble and commission specific products to policy Standards
  • Ensure correct effective component installation.
  • Provide the client with expertise in repairs and maintenance and CPR
  • Monthly reporting of components
  • Carry out Service Reports for the Customer
  • Carry out Technical, failure or improvement proposal reports
  • Demonstrate ability to conduct complete product inspection, identifying defective parameters and provide detailed reports and remedial actions

How to apply

If you feel you fit the criteria Please send your CV to the email below:

Application deadline
17 Dec 15:00
Email applications to
Precision Recruitment International image
Precision Recruitment International (PRI) is a privately owned recruitment company with offices in Zambia, Zimbabwe (HQ) and Mozambique. It has positioned itself to provide high quality recruitment services by acquiring the best possible prospects and placements. It does this by pro-actively building relationships with people in developing industries in the various regional countries. PRI uses a wide range of techniques that include specified 'search and selection' methods and contingent-based recruitment techniques.

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