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Back Office Specialist- Mobile Money

Zambia Telecommunications Company Ltd is a Company incorporated in Zambia under the Companies Act Chapter 388 of the Laws of Zambia. The sole shareholder of the Company is the Government of the Republic of Zambia. The Company falls under the jurisdiction of the Ministry of Transport, Works, Supply and Communications pursuant to Gazette Notice No. 183 of 2012 and the Statutory Functions Act Chapter 4 of the Laws of Zambia.

Closing Date: 19th February, 2019

Overall Purpose

  • To effectively and efficiently oversee and ensure the smooth running of the day- to-day Mobile Money back office operations in order to achieve revenue and sales targets.

Job Specification

Minimum Qualifications:

  • Minimum of Bachelor’s Degree Business, Marketing or related degree

Professional Registration:

  • Any Professional Body membership

Minimum Experience:

  • 3 years preferably in Telecoms/FMCG Industry

Key Skills:

  • Service Level Management, service/product support Familiar with mobile money business, transaction processes and procedures
  • Product and service knowledge – Customer registration, system access,

How to Apply

Submit your CV and application on company website:

Application deadline
19 Feb 15:00
Email applications to
http://vacancies.zamtel.co.zm/website/apply?id=160
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Zambia Telecommunications Company Ltd (ZAMTEL)
Zambia Telecommunications Company Ltd (ZAMTEL)
Lusaka
Telecoms and IT
Telephones and Mobiles
Phones and accessories
Established in 1994, Zambia Telecommunications Company (ZAMTEL) is a government owned telecommunication and internet service provider. It provides cost effective, communication solutions and services that consistently offer unrivalled customer experience through the use of cutting edge technology and customer focused marketing whilst maximising shareholder value. The products include Zamtel land-line services, Zamtel prepaid, Zamtel mobile internet and Zamtel international roaming services.
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