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Customer Care Executives

ISON BPO is one of the largest BPO service provider in Africa; with over 12,500 talented and dedicated employees spread over 14 countries in Africa servicing about 400 million Telecom customer.

ISON BPO commenced operations in Zambia in 2015 and due to expansion we are looking for passionate individuals for the position of Customer Care Executives.

Job Level: Entry level

Location: Lusaka

Skills Experience and Personal Attributes

  • Recently completed a diploma and/or degree.
  • Fluent in either Portuguese, Afrikaans, Shona, Ndebele Oshiwambo, Chichewa, and Tumbuka.
  • Demonstrate excellent customer orientation skills.
  • Flexible to work any shift (day or night); weekends and/or public holidays.
  • Pass a rigorous interview including above average typing speed and computer knowledge scores.
  • However it is not a requirement that you should have previous work experience.
  • But you must obtain clear Certificate of Good Conduct on being successful
  • Clearly state the position you are applying for in the email subject. Only shortlisted applicants will be contacted.

How to Apply

Submit your CV to email below:

Email applications to
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