The Occupational Health Administration Officer is responsible for managing and maintaining the administration function of the Occupational Health service and provide support to the Occupational Health team and clients.
This includes collating and inputting data on to systems and general administrative support to the Occupational Health Department
Ensuring Occupational, Health systems are maintained in compliance with the Mary Begg standard operating procedures
Implementation of the Occupational Health management plan and monitoring compliance with the plan
Develop and maintain the organisations occupational health systems
Maintaining audit documentation and records and submit to supervisor
Participating in mandatory occupational health training sessions
Maintain a high level of client privacy and confidentiality to all times
General administrative support to the Occupational Health Department
Ensure client’s data is collated and input on the department’s system and retrieval of client’s information both paper and electronic based
Handle enquiries for staff and clients, and other general issues
Using the computerised appointment system, book clients into the Occupational Health clinics and ensure that staff/clients receive timely information about their appointments
Monitoring and reporting on accuracy of data and relay information accurately
Ensure occupational health work activities, programmes and initiatives, policies, procedures and processes are followed as appropriate
Coordinate client requirements in line with contract and agreed turnaround times including scheduling of appointments, correspondence with employees, managers, HR etc.
Ensure appropriate channels of communication are established and maintained between staff members and client as appropriate and in a professional manner
Be responsible for ensuring departmental communication in respect of meetings, reports, and activities is kept up to date and relevant staff updated as appropriate
Apply and follow company processes and procedures as applicable
Willing and able to undertake non-OH related administrative support tasks as assigned by supervisor
Required technical skills, training & experience:
Full Grade Twelve (12) School Certificate
Diploma/ Degree in Business Administration or Social sciences.
Must be proficient in MS Office (Word, Excel, Outlook and PowerPoint Presentation).
3 – 5 years’ experience
Strong customer service skills
Excellent team working skills
How to Apply
Submit your CV and application on company website: