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Senior Administration Officer (x1)

Location: Solwezi (Occupational Health)

Purpose of role

  • The Occupational Health Administration Officer is responsible for managing and maintaining the administration function of the Occupational Health service and provide support to the Occupational Health team and clients.
  • This includes collating and inputting data on to systems and general administrative support to the Occupational Health Department

Key Responsibilities

  • Ensuring Occupational, Health systems are maintained in compliance with the Mary Begg standard operating procedures
  • Implementation of the Occupational Health management plan and monitoring compliance with the plan
  • Develop and maintain the organisations occupational health systems
  • Maintaining audit documentation and records and submit to supervisor
  • Participating in mandatory occupational health training sessions
  • Maintain a high level of client privacy and confidentiality to all times
  • General administrative support to the Occupational Health Department
  • Ensure client’s data is collated and input on the department’s system and retrieval of client’s information both paper and electronic based
  • Handle enquiries for staff and clients, and other general issues
  • Using the computerised appointment system, book clients into the Occupational Health clinics and ensure that staff/clients receive timely information about their appointments
  • Monitoring and reporting on accuracy of data and relay information accurately
  • Ensure occupational health work activities, programmes and initiatives, policies, procedures and processes are followed as appropriate
  • Coordinate client requirements in line with contract and agreed turnaround times including scheduling of appointments, correspondence with employees, managers, HR etc.
  • Ensure appropriate channels of communication are established and maintained between staff members and client as appropriate and in a professional manner
  • Be responsible for ensuring departmental communication in respect of meetings, reports, and activities is kept up to date and relevant staff updated as appropriate
  • Apply and follow company processes and procedures as applicable
  • Willing and able to undertake non-OH related administrative support tasks as assigned by supervisor

Required technical skills, training & experience:

  • Full Grade Twelve (12) School Certificate
  • Diploma/ Degree in Business Administration or Social sciences.
  • Must be proficient in MS Office (Word, Excel, Outlook and PowerPoint Presentation).
  • 3 – 5 years’ experience
  • Strong customer service skills
  • Excellent team working skills

How to Apply

Submit your CV and application on company website:

Application deadline
4 Mar 15:00
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