Relationship Officer

To drive business development by maintaining and growing the bank’s risk assets and deposit mobilization.

Duties & Responsibilities:

  • Implement strategies that facilitates excellent customer service delivery of the bank’s International banking services
  • Prepare documentation on the creation of risk assets to increase business office profitability.
  • Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.
  • Solicit and acquire customer relationships to improve deposit liability growth and mix.
  • Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
  • Making calls and visiting business customers as well as attending meetings
  • Implementing the delivery of marketing strategies and targets
  • Processing data to produce accurate facts, figures, and reports
  • Facilitating, establishing and maintaining effective relationships with new and existing customers
  • Reactivating dormant customer relationships

Minimum Education Qualifications:

  • Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
  • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.
  • Previous Work Experience Requirements:
  • Minimum of 4 years related relevant work experience in a bank.

Key Competencies:

  • Must exhibit drive energy, aggression and passion for business development and acquisition
  • Must be technology savvy
  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Interpersonal and communications skills.
  • Selling and marketing skills
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment

How to Apply

Qualified candidates meeting the above requirements must send a copy a copy of their CV, a cover letter, and academic qualifications to via email:

Application deadline
22 Mar 15:00
Email applications to
United Bank for Africa Zambia Ltd (UBA)
United Bank for Africa Zambia Ltd (UBA)
Personal banking
Business banking
Corporate finance
Electronic payment systems
This is a subsidiary of United Bank for Africa Plc, one of Africa's leading financial institutions offering universal banking to more than 7 million customers across 750 branches in 19 African countries. United Bank for Africa Zambia (UBA) offers a wide selection of services that include personal and business banking, corporate finance, electronic payment systems and investment. UBA is constantly anticipating the changing needs of its customers and innovating new products.
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