Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified individuals with relevant experience for the following job aimed at contributing to the Bank’s strategic vision, in the Digital Banking Division under the Digital Development Department at Head Office:-
Channel Delivery Specialist
Critical role responsible for analysing and implementing digital projects and service delivery to support business objectives. This position is a change support agent and advocate for value-added functions which involves technology solutions and business processes that will improve channel adoption, client experience and operational efficiencies, including development of opportunity assessments and ROI analysis. The role often takes the lead on technology initiatives by leading cross functional teams and serving as a liaison with key stakeholders. This role operates with increased autonomy.
Under the supervision of the Head Digital Development, the following are among the Job Key Responsibilities:-
External: Vendors/External Consultants
Internal: All Divisions.
Qualifications and Experience
How to Apply
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to the email below: