Zazu is a fintech start-up that provides mobile payment services and financial education courses to the Zambian market.
Our vision is to create the most helpful digital money account, ever. An account that makes it easy to understand where and how your money is going, that automatically categorizes spending and gives you the data you need to make informed decisions.
Along the way, we are partnering with government departments and NGOs to bring financial education to urban and rural communities in Zambia by way of financial literacy courses that can be taken on even the most basic mobile phone.
We’re not selling stuff that people don’t need, we believe we are and will continue to improve the outlook and quality of life for tens of thousands of people in Zambia and beyond, by empowering them with the knowledge and tools to make better financial decisions.
About the role:
As a Customer Service Operator, you will have a very important role in the company. You will likely be the first point of contact for our customers and you will be responsible for keeping them happy throughout their experience with us.
Specific Duties & Responsibilities
Qualifications and Experience
You should apply if:
Desirable but not essential:
How to Apply
Interested candidates meeting the above requirements must apply by emailing their Cover letter and CV to the email below: Please clearly state the role being applied for in the email subject. Note that all applications received after the deadline will not be considered.