TopStar Communications Company Ltd
Posted Job
over 1 year ago

Customer Care Supervisor

Topstar is a Zambian communications company that has come to offer Digital life to all Zambians. As an equal opportunity employer and fast growing company, we are currently looking for experienced candidate to fill the vacancy of Customer Care Supervisor.

Responsibilities

  • Planning and managing activities of the customer service center.
  • Marketing and sale of all product
  • Able to follow the laid down instructions
  • Able to prepare accurate daily reports
  • Should have people skill with good personality
  • Ensure good client relationships

Requirements

  • Bachelor/Diploma in Business Administration, Marketing, other related filed.
  • 2 Years working experience in Telecommunications Company or profit making organization.
  • Must be below 35 years
  • Local Residents will be given priority.
  • Computer Literacy, Proficient in Excel, and Microsoft Word.
  • Ability to adapt to Change
  • Able to Coach, Mentor and Evaluate his subordinates
  • Excellent communications, writing and analytical skills.
  • Good Problem solving skills.
  • Must have a Positive attitude
  • Previously worked in a customer service environment

How to Apply

Kindly state your expected gross salary in your application letter. Interested candidates should submit their applications electronically consisting of a letter and CV as a single document (PDF or word). Applications should be saved and sent in the following format: Job title, and Area _Name_CV note in the email title, or we’ll pass it directly

e.g. Customer Care Supervisor _Lusaka ,_mukuka_Bwalya_CV note

Email applications to
hr@topstar.co.zm

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