Direct Sales Channels

Create and manage Direct channels for Home Broadband sales to enable enhanced reach directly to the customer residence/office. This includes both Direct to customer sales channels and also the lead fulfillment channels, and Increase Home Broadband sales to both B2B and B2C consumers (SME/MSME) in the assigned territory.

Reporting to the head-home broadband- the successful candidate’s responsibilities will include

Job Purpose:

• Channel Creation and Profitability
• Direct Sales teams and DSA Partners
• Lead management & closure channels for all Inbound and Outbound call center leads
• Channel for Closure and fulfillment for Web based interaction or any other promotional activity
• Creating Freelancer/Partner channel for deployment of Outdoor solutions (and later expandable to FTTH deployment)
• Territory Mapping – For both Residential and Micro SME segment to ensure clear geographical reach with the network covered area
• Driving sales through each channel and increase share of new customer acquisition in the market
• Marking territories and increasing the product utilization within the defined territories
• Partner Management: Ensure minimal channel partner attrition by deploying relevant tools as appropriate
• Recruitment and on boarding of channel partners to enable business growth and expansion
• Driving Rewards and Recognition program for channel partners and the direct teams to improve performance
• Managing and speedy resolution of operational issues to improve customer experience and reduce churn.

Requirements

• Bachelor of Technology with in-depth understanding of telecom trends
• MBA in Marketing
• 7-10 years of experience in leading a highly qualified and experienced team in a highly complex environment
• 7-10 years of in-depth Sales and Marketing experience in the telecom/FMCG/ Retail industry
• Competencies Required in the post
• Analytical and Problem-Solving Skills
• Channel understanding of the Models deployed for DSA/ DST teams
• Strong leadership skills and stakeholder management
• Strong entrepreneurial spirit
• Result orientation and strong execution ability
• Strong consulting, facilitation and selling skills

How to Apply

Closing Date: to apply send your application & Curriculum vitae to this email: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.