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Admin and Front Desk Controller

Aabiya Lodge Situated right in the heart of Ndola City at the corner of Kabelenga and Tusha Road, any first time goers within a minute of being there will notice the many things that make this lodge special and unique. The surroundings are tranquil, gardens eye dazzling, furnishings unbelievably artistic and let’s not forget the buildings’ architecture which plays around three themes namely Classic Victorian, Contemporary Western and African Safari. All rooms have free Wi-Fi, free tea and coffee making facilities, DSTV, high thread count white beddings and much more. Whether you’re on the Copperbelt for business or pleasure your stay here will definitely be a memorable one.

Job Description:

  • Manage the day to day running of the following Lodge departments : Front Desk and Administration
  • Provide oversight of the following department:
  • Storeroom
  • Ensure the Lodge can reach its targets e.g. sales, room occupancy, product development deadlines, and system development deadlines
  • Supervise Front Desk Receptionists
  • Build on the Aabiya Lodge Brand
  • Skills development program monitoring and implementation for Front desk Staff Members
  • Manage Bookings
  • Document and File Management
  • Online Channel management (Booking.com, facebook etc.)

Skills:

  • Interpersonal Skills
  • Bemba, Nyanja and English
  • Microsoft Excel, Word, Power point, PDF
  • Online Booking Channel Management (booking.com)
  • Customer Service
  • Front desk check in procedures
  • Able to understand client billing statement
  • Basic accounting e.g debtors, creditors, budgets, income statement knowledge etc.
  • Filing and organizing documents (Must be a very organized person)

Qualifications:

  • Diploma or Degree in hospitality Management, Accounts or Admin related course

Age:

22 to 29 years old

Experience:

  • At least 2 years in employment (part of the experience should be minimum of 6 months in service industry job or minimum of 6 months in admin or accounts related job)
  • Requirements (Documents to E-mail) :
  • NRC Copy
  • Driver’s License Copy
  • Curriculum Vitae (CV)
  • Minimum 2 reference Letters
  • 1 to 2 minutes video explaining why you are the right candidate
  • Scanned Copy of grade 12 certificate and diplomas

How to Apply

Submit your CV to this email:

Email applications to
aabiyalodgejobs@yahoo.com
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