Human Resource Officer

Key Qualifications, Qualities & Abilities

  • Full grade twelve certificate with at least credit in Mathematics & English.
  • A minimum of a Bachelor’s Degree in Human Resource Management or any other post graduate qualification in Human Resource Management
  • 3 years work experience and proven supervisory skills
  • Excellent people management skills,
  • Relevant experience in personnel supervision,
  • Excellent interpersonal and communication skills (oral & written),
  • Customer service oriented
  • Analytical, highly organized, attentive to details
  • Ability to work under pressure with minimum supervision
  • Proficient in computer (e.g. Word, Excel and Power Point presentation).
  • Working knowledge of HR software system will be an added advantage
  • Paid up membership to the Zambia Institute of Human Resource Management

Key Responsibilities

  • Resourcing
  • Prepare annual staff recruitment, training and development plans and budget;
  • Maintain, review, and revise position descriptions to ensure they reflect actual duties and responsibilities and changes in organization structure;
  • Compile and manage a database of job applications;
  • Manage workflow timing for authorizing new positions and hiring new staff;
  • Preparation of staff contracts
  • Compensation & Benefits
  • Develop salary scales and incentive plans commensurate with responsibilities and performance;
  • Payroll related matters
  • Terminal benefits
  • Performance Management
  • Strengthen and improve performance evaluation system so that all staff are measured in terms of their contribution to institutional goals;
  • Training & Development of staff
  • Prepare a matrix of skills gaps arising from periodic performance appraisals;
  • Coordinate with departmental experts in customizing refresher courses to address skills gaps outlined in the matrix.
  • Develop an on boarding program including systems training for new employees;
  • Create career paths with background, training, and experience requirements;
  • Manage, maintain, and develop training programs for staff in collaboration with departmental experts for technical inputs;
  • Compile and manage all training materials including those coming from external training courses.
  • Job evaluation, Analysis and Enlargement
  • Prepares employees for assignments by establishing and conducting orientation programs
  • Employee Relations
  • Manage the disciplinary process for staff;
  • Maintain an HR manual for staff use covering all aspects of employment, use of company property, reimbursement of expenses, performance measurement, etc.
  • Interpretation of terms and conditions of service to members of staff
  • Formulation of Human Resource policies and procedures
  • Interpretation of Employment law
  • Staff welfare
  • Medical scheme
  • Pension
  • GLA
  • Team building activities

How to Apply

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