Catholic Relief Services Zambia
Catholic Relief Services Zambia
Posted Job
over 1 year ago

Meal Officer – Faster

Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as part of our staff and as partners people of all faiths and secular traditions who share our values and commitment to serving those in need.

The CRS Zambia program office opened in September 1999, following an extensive and participatory assessment in collaboration with the Zambian Catholic Commission for Development (CCD). Programming has transitioned from its early stages augmenting CRS private resources with outside public funding. Opportunities abound in Zambia for quality programming that meets the needs of the poorest in a country where the vast majority (80%) lives below the poverty line and approximately 14% are HIV positive. The overall programming focus of CRS Zambia is HIV and Food Security.


Through the Faith-Based Action for Scaling up Testing and Treatment for the Epidemic Response (FASTER) project, CRS plans to catalyze a game-changing enabling environment and create operational guidance, tools, training, and practical evidence that will allow provinces, districts and sites with high unmet need to address key gaps in the child and adolescent HIV treatment cascade. FASTER is funded by the Centers for Disease Control and Prevention (CDC) through the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) to accelerate pediatric ART in four African countries. To accelerate efforts to end pediatric HIV in Zambia, CRS will address structural and policy barriers, innovate, and facilitate scale-up of what works. FASTER will work with the Ministry of Health (MOH), national technical working groups, and other pediatric implementers nationwide.

Position Summary:

The MEAL Officer is responsible for providing guidance on FASTER’s Monitoring, Evaluation, Accountability and Learning (MEAL) strategy and ensure compliance and alignment with CRS MEAL policies, donor requirements and industry best practices. The MEAL Officer shall implement and manage an integrated, user-friendly and robust MEAL system that promotes efficient capture and management of high-quality data related to project activities and provides timely and relevant information for reporting to donors.

This MEAL Officer Position will ensure that FASTER is being executed according to stipulated guidelines while encouraging quality reporting and capacity strengthening of partners and beneficiaries. S/he must analyze systems on the ground and determine the best way to achieve goals and objectives and track progress. S/he must be well versed in the development of monitoring tools and must also capacitate team members in tool development. S/he will analyze the quality of data provided and ensure that the MEAL system fully captures what is happening on the ground, recognizing the importance of providing donors will accurate data and feedback on program activities. The MEAL Officer will assist in change management and encourage partners to document their success stories.

Key Responsibilities

  • Design a MEAL system for FASTER to track project progress and bring to light any changes or deviations from the implementation plan
  • Follow recommended CRS MEAL methodologies including SMILER (Simple Measurement of Indicators for Learning and Evidence-Based Reporting) to draft a MEAL plan that captures all donor-mandated and performance indicators with clear channels of communication
  • Plan and conduct regular field monitoring visits to assess project implementation status as guided by the MEAL plan, highlighting project anomalies to the Project Director for corrective action and decision making
  • Conduct evaluations as required, which may involve coordination with external evaluators as needed
  • Implement data quality audits with project managers and partners to ensure collection of quality data for improved implementation and reporting
  • Plan and monitor MEAL activity expenditures in the project budget
  • Build capacity of FASTER project staff in MEAL, conducting technical trainings/presentations and encouraging co-development of monitoring tools to ensure ownership of processes and understanding of MEAL system, indicators and tracking tools
  • Ensure meaningful involvement of partners and beneficiaries in FASTER monitoring and evaluation using participatory methods to develop key indicators and promote community buy-in and accountability and transparency of critical project information including expected timelines and key milestones
  • Produce timely and quality donor reports to summarize the status of implementation in relation to goals and objectives
  • Ensure adherence to reporting requirements, collaborating with FASTER Program Managers to conduct a quality technical review of report content
  • Showcase case change management achievements and support partners in documenting success stories, best practices and any lessons learned


  • Bachelor’s degree in Economics, Statistics, Operations Research or Degree in Social Sciences and a diploma in M&E
  • Three-five (3-5) years’ relevant experience in a position with similar responsibilities, preferably with an international NGO, Community Based Organizations (CBOs) and related implementing agencies active in Zambia, particularly at the level of field operations
  • Experience in collaborating, learning, adapting (CLA) or other continuous learning approaches desired
  • Experience of building and/or maintaining databases and undertaking regular data quality checks.
  • Understanding of ethical standards when managing data related to vulnerable children
  • Experience engaging with partner organizations.
  • Experience in working with international donor funded projects and /or international donor agencies in grant management
  • Knowledge of budgeting planning and preparations
  • Knowledge of USG donor funding regulations and reporting standards.
  • Knowledge of PEPFAR/OGAC indicators and reporting a plus
  • Knowledge of ICT for Development (ICT4D)
  • Excellent verbal and written English skills, including ability to synthesize data into narrative reports
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems, statistical software and data analysis packages and ability to learn new platforms as required

Personal Skills:

  • Analytical and organizational skills
  • Ability to make sound judgment
  • Creative problem-solving skills
  • Ethical conduct in accordance with recognized professional and organisational codes of ethics
  • Proactive, resourceful and results-oriented
  • Communication (oral and written) skills
  • Relationship management skills

Travel Required: 50%

Key Working Relationships

Supervisory: None

Internal: MEAL Coordinator, FASTER Project Director, FASTER Project Officers, Head of Programs, CRS Zambia MEAL Working Group, Regional and HQ MEAL managers and technical advisors

External: Partner project managers, Partner field officers, partner M&E officers

Agency-wide Competencies: These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer

How to Apply

Applicants Instructions: Please email a cover letter, and curriculum vitae which should include three references to the email below: Please include the position you are applying for in the subject line.

Only shortlisted candidates will be contacted for an interview.

Application deadline
31 May 15:00
Email applications to
Catholic Relief Services Zambia image
Catholic Relief Services Zambia
International NGO
Micro finance
Capacity building
Founded by the US Conference of Catholic Bishops in 1943, Catholic Relief Services (CRS) has expert experience in managing complex, multi-year relief and development projects. The organisation has been operating in Zambia since 2000, with programs in 8 Zambian provinces, dealing with health, nutrition, agriculture, microfinance and capacity building.

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