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MIS Lead

Department: Sales and Distribution

Job Level: Assistant Manager

Location: Lusaka

Job Purpose:

Custodian of entire Sales and Distribution data and maintaining regularly updated data by zones. Provide sales analysis reports to Head of Distribution and S & D director.

Reporting to the Head of Distibution, The Main Responsibilities Are:

1. Performance Management

  • All Zonal related MIS sharing in a proper frequency to be given
  • Any cross functional support required by Zonal teams would be taken up and coordinated by the MIS team.
  • Opex control and governance of processes.
  • Complete S&D business analytics would be provided for enabling timely and accurate decision making.
  • Track and ensure that all business continuity plans are in place.
  • Ensure MIS team resolves issues faced by sales staff, distributors and franchise partners in a timely manner.
  • Ensure targets are set correctly and on time for all zones and communicated to all stakeholders by the 1st of every month.
  • Ensure trade related activities which are expected to lead to achievement of targets are properly tracked.

2. Reporting

  • Ensure MIS team liaise with zonal staff and update information for timely and correct reports.
  • Monitor execution progress against plans for any zonal initiative.
  • Ensure daily/weekly/monthly reports are circulated to zones and senior management.
  • Ensure correctly and timely payments of all channel partners are done according to set SLA.
  • Ensure all required analysis and month-end reporting by EC and group is provided in a timely manner.

3. Cost Management

  • Responsible for the Opex management and maintain close track of S&D costs.
  • Close monitoring of all processes to maintain costs through business excellence.

4. Employee Management – People management & Development:

  • Manage, Train, coach and develop zonal MIS team.
  • To ensure effective sales teams by managing the zonal MIS who manage the zonal data.
  • Ensure all performance issues for the team are raised and managed in an effective and professional manner.
  • Take responsibility for personal and professional development.
  • Maintain good and effective working relationships with cross functional teams.
  • Ensure appraisals are completed when required for the team.

Required Skills & Knowledge:

  • Bachelor’s degree in business related discipline.
  • 3+ years of proven successful years of sales analysis.
  • Exposure to the Telecommunications Industry or FMCG environment.
  • Strong Analytical skills & MS Excel proficiency.

Other Requirements:

  • Able to operate in a performance driven organization
  • High level of commitment and Resilience
  • Results and solution oriented
  • Good interpersonal skills.
  • Good people management skills.

How to Apply

Suitable candidates are required to send their application & Curriculum vitae to this email below:

Kindly note that due to the high volume of applications, only shortlisted candidates will be contacted.

Application deadline
7 Jun 15:00
Email applications to
jobs@zm.airtel.com
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Operating in 20 countries across Asia and Africa including Zambia, this company covers every district and offers a wide variety of tariffs and value added services to meet the needs of individuals and businesses. Their services encompass telecommunications and IT, electronic payment systems, mobile business solutions and phones and accessories.
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