Airtel Zambia
Airtel Zambia
Posted Job
over 1 year ago

MIS Lead

Department: Sales and Distribution

Job Level: Assistant Manager

Location: Lusaka

Job Purpose:

Custodian of entire Sales and Distribution data and maintaining regularly updated data by zones. Provide sales analysis reports to Head of Distribution and S & D director.

Reporting to the Head of Distibution, The Main Responsibilities Are:

1. Performance Management

  • All Zonal related MIS sharing in a proper frequency to be given
  • Any cross functional support required by Zonal teams would be taken up and coordinated by the MIS team.
  • Opex control and governance of processes.
  • Complete S&D business analytics would be provided for enabling timely and accurate decision making.
  • Track and ensure that all business continuity plans are in place.
  • Ensure MIS team resolves issues faced by sales staff, distributors and franchise partners in a timely manner.
  • Ensure targets are set correctly and on time for all zones and communicated to all stakeholders by the 1st of every month.
  • Ensure trade related activities which are expected to lead to achievement of targets are properly tracked.

2. Reporting

  • Ensure MIS team liaise with zonal staff and update information for timely and correct reports.
  • Monitor execution progress against plans for any zonal initiative.
  • Ensure daily/weekly/monthly reports are circulated to zones and senior management.
  • Ensure correctly and timely payments of all channel partners are done according to set SLA.
  • Ensure all required analysis and month-end reporting by EC and group is provided in a timely manner.

3. Cost Management

  • Responsible for the Opex management and maintain close track of S&D costs.
  • Close monitoring of all processes to maintain costs through business excellence.

4. Employee Management – People management & Development:

  • Manage, Train, coach and develop zonal MIS team.
  • To ensure effective sales teams by managing the zonal MIS who manage the zonal data.
  • Ensure all performance issues for the team are raised and managed in an effective and professional manner.
  • Take responsibility for personal and professional development.
  • Maintain good and effective working relationships with cross functional teams.
  • Ensure appraisals are completed when required for the team.

Required Skills & Knowledge:

  • Bachelor’s degree in business related discipline.
  • 3+ years of proven successful years of sales analysis.
  • Exposure to the Telecommunications Industry or FMCG environment.
  • Strong Analytical skills & MS Excel proficiency.

Other Requirements:

  • Able to operate in a performance driven organization
  • High level of commitment and Resilience
  • Results and solution oriented
  • Good interpersonal skills.
  • Good people management skills.

How to Apply

Suitable candidates are required to send their application & Curriculum vitae to this email below:

Kindly note that due to the high volume of applications, only shortlisted candidates will be contacted.

Application deadline
7 Jun 15:00
Email applications to
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