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  • Receiving faulty phones for maintenance from customers
  • Returning repaired phones to customers
  • Giving refunds to customers we can to afford second quotations.
  • Explaining to customers what was repaired or changed from the phones.
  • Checking income and giving daily income reports.
  • Listening to customers complaints /problems and offer solutions or refer to the next immediate supervisor for further solutions.
  • Training new colleagues.
  • Provide excellent customer service


  • Good time management skills.
  • Consistent, professional dress and manner.
  • Excellent written and verbal communication skills.
  • Able to contribute positively as part of a team, helping out with various tasks as required.
  • Prior experience as a receptionist.
  • Certificate or a better qualification in the same field or related field.
  • Experience with administrative and clerical procedures.

How to Apply

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