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Business Development Executive

Job Purpose

The position reports to the Sales Team Leader – As a BDE, you will be required to sell Qrent products, goods and services to customers. Your work involves interacting with customers to find what they want, create solutions and ensure a smooth sales process. You will be required to find new sales leads through client referrals, personal engagements at business and social gatherings.

Key Functions & Responsibilities

  • New business acquisition & retention - Effectively utilize company resources including inventory and advertising in a bid to find new customers.
  • Product knowledge - Be equipped with sufficient knowledge to conduct computer hardware equipment demonstrations to customers, provide information on the benefits and uses of a variety of accessories, answer customer questions and encourage them to purchase the products being demonstrated.
  • Key account management - Maximize the return on investment in a customer by defining and actioning appropriate plans that will enable you build on the present and manage the future. To achieve this, you as the client’s single point of contact must:
  • Develop a strategic approach to account management and customer relationships
  • Construct and implement profitable long-term account plans
  • Gain a better understanding of your client’s needs and expectations
  • Enhance the ability to influence, persuade and negotiate with key decision makers
  • Build strong value-added customer relationships leading to increased revenues
  • Create support processes that fulfill customer expectations and facilitate best practice key account management
  • Negotiation skills - Recommend selections that meet the customers needs and emphasize selling points of items such as quality, utility, versatility e.t.c
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products and delivery schedules.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops, establishing personal networks and participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Attributes:

  • Previous sales experience is a must
  • Minimum 2 years of computer service experience
  • Knowledge of IT hardware
  • Excellent presentation skills
  • Ability to meet sales targets
  • Enthusiasm, reliability and ability to multi task
  • Strong communication and follow up skills
  • Exhibits professionalism at all times
  • Technical abilities, PC and internet literacy
  • Willing to work outside prescribed working hours

How to apply

Email your Curriculum Vitae:

Application deadline
21 Jun 15:00
Email applications to
bmatongo@qrent.co.zm
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