Zambian Institute of Aviation and Hospitality Management (ZIAHM)
Posted Job
over 1 year ago

Quality Assurance Manager (Aviation Dep)

Zambian Institute of Aviation and Hospitality Management (ZIAHM) is inviting applications from well qualified Zambian citizens for the following full time job positions.

QAM- is responsible for the planning, preparation and conduct of audits and inspections.

Duties and Responsibilities:

  • Disseminate and support the implementation and maintenance of the Quality Management System.
  • Establish, implement and maintain a Compliance Monitoring Program according to CAA Zambia
  • Assess the effectiveness of Quality Cabin Crew Training
  • Have access to the Accountable Manager
  • Have access to all parts of the Airline, and as necessary, any contracted ·operator.
  • Ensure Training Policy systems and providers utilized by ZIAHM are in compliance with CAA requirements and regulations part 3 and 2.
  • Validates all Cabin Crew Training program are in accordance ·with CAA regulations or/ and Industry best practices.
  • Liaise closely with CAA on changes in policies, procedures or processes which require to be accepted/ approved by CAA or any other changes in Training that might affect quality of training.
  • Periodically conduct quality control of Training related documentation.
  • Actively participate in Quality and Safety related meetings.

Requirements and experience:

  • Any ICAO/CAA/IATA License holder or Certificates
  • Two years working experience in an Airline company/ Cabin Crew Training Institution as an Instructor
  • Sound knowledge of CAA regulations and relevant regulation legislation governing bodies.
  • Knowledge of the Cabin Crew Training Manual and CAA’s ATO Parts and ACT of Parliament.
  • Diploma in Business Administration Management or any most advantage

How to Apply

All interested candidates meeting the above qualifications should apply, enclosing their photocopies of both their academic and professional qualifications, a covering letter and a detailed CV emailed in pdf or word to this email below: Only short listed candidates shall be contacted.

All applications must be address to (ZIAHM) Executive Director,

Great East Road,


Application deadline
26 Jul 15:00
Email applications to

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