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General Manager - (Hospitality)

Responsibilities

  • Managing and overseeing all departments within the Hotel.
  • Ensuring that Hotel standards, competence, presentation and discipline of all STAFF are
  • maintained.
  • Accuracy of Tax Invoices and permanent records.
  • Maintaining the operating and control procedures as described in the relevant manuals.
  • Ensuring proper handling of GUESTS’ complaints.
  • Ensuring that all machinery and equipment are in working order.
  • Ensuring that an adequate supply of stationery, linen, bedding and uniforms is maintained.
  • Ensuring the good condition of the above.
  • Ensuring that GUEST supplies are placed in the rooms in the required quantities.
  • Ensuring that all statutory regulations pertinent to the employment of persons are observed.
  • Ensuring that fire precautions are implemented and that all STAFF are familiar with fire drill.
  • Ensuring that Hotel submits to the Administration Manager statistical and other reports in regard to trading activities and expenses timeously.
  • Ensuring that Hotel submits to the Administration Manager all invoices, statements, time sheets, cheques, banking slips and other documentation timeously.

Expected to:

  • Liaise with maintenance department.
  • Manage Property Management Systems.
  • Implement and maintain GUEST service and operation standards.
  • Coach.
  • Work with the Hotel budget.
  • Work with the Hotel quality plan.
  • Work with the Hotel marketing plan.

Kindly send your CV to this email below:

Application deadline
23 Aug 15:00
Email applications to
mlumbwe@priconsultants.com
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Precision Recruitment International
Precision Recruitment International (PRI) is a privately owned recruitment company with offices in Zambia, Zimbabwe (HQ) and Mozambique. It has positioned itself to provide high quality recruitment services by acquiring the best possible prospects and placements. It does this by pro-actively building relationships with people in developing industries in the various regional countries. PRI uses a wide range of techniques that include specified 'search and selection' methods and contingent-based recruitment techniques.
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